Patient Relations Director jobs in Alabama

Patient Relations Director manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Being a Patient Relations Director collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Additionally, Patient Relations Director coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. The Patient Relations Director manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Patient Relations Director typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

A
Patient Relations Coordinator
  • American Family Care Corporate Office
  • Birmingham, AL FULL_TIME
  • Summary
     
    As the face of American Family Care, the PRC has the initial interaction with the patients when they present at the clinic.  The Patient Relations Coordinator provides patients with a positive personal experience while accurately checking them in and out, verifying insurance, collecting payments, and maintaining patient records and accounts.   This role is vital in maintaining efficient patient flow and patient satisfaction. American Family Care’s top priority is providing the best healthcare possible to our patients in a kind and caring environment. This starts at the front desk as the initial patient encounter and ends with the discharge of the patient at the end of their visit.
     
    Essential Duties and Responsibilities
     
    ·         Greet patients with a smile and a welcoming initial encounter 
    ·         Respond promptly to patient needs in a calm and empathetic manner, provide excellent customer service
    ·         Answer phone calls and patient questions in a friendly and helpful tone
    ·         Provide patients with initial paperwork and obtain copies of insurance and identification cards.
    ·         Prepare the clinic for opening each day by ensuring  the facility is ready for patients, opening all systems applications, and preparing new patient registration packets and required documents
    ·         Register patients, update patient records, and verify insurance accurately and timely
    ·         Follow company procedures related to workers’ compensation and occupational medicine patients
    ·         Determine, collect and process patient payments and address collection and billing issues
    ·         Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
    ·         Assist patients with follow-up appointments, and fulfill medical documentation requests
    ·         Balance daily patient charges (cash, check, credit cards) against system reports
    ·         Complete closing procedures by preparing closing documentation and submitting required reports
    ·         Prepare, sign, and drop the deposit in the safe on a nightly basis
    ·         Complete cash control procedures and secure financial assets
    ·         Maintain complete and accurate documentation.
    ·         Maintain office supplies
    ·         Observe safety and security procedures; promote a safe and pleasant work environment
    ·         Report potentially unsafe conditions to management
    ·         Regular attendance to ensure efficient clinic operations
    ·         Other duties and responsibilities as assigned
     
     
     
    Qualifications
     
    High School graduate or equivalent.  Previous medical clerical experience preferred but not required.  Basic computer knowledge, e.g., Microsoft Office.  Accuracy and detail orientation.  Excellent customer service skills.  Well-groomed appearance.  Clear and articulate phone voice.  .
     
    Physical Demands/Work Environment
     
    Office environment.  Standing for extended periods of time.  Sitting and keyboarding for extended periods of time.  Reaching and stooping for files.  High attention to detail and ability to focus.  Potential exposure to potentially infectious material and chemicals.  Moderate noise level.
  • 20 Days Ago

A
Patient Relations Coordinator
  • American Family Care
  • Birmingham, AL FULL_TIME
  • Summary As the face of American Family Care, the PRC has the initial interaction with the patients when they present at the clinic. The Patient Relations Coordinator provides patients with a positive ...
  • Just Posted

I
Army Customer Relations Director
  • Inserso
  • Huntsville, AL FULL_TIME
  • Inserso Corporation, a fast-growing 500 person company, is looking for a driven senior manager to support winning contracts and managing customer relationships for the US Army and related DoD customer...
  • 23 Days Ago

A
Director of Marketing and Public Relations
  • Alabama A&M University
  • Normal, AL FULL_TIME
  • Location: Normal, AL Category: Other Professional Posted On: Fri Apr 21 2023 Job Description: Summary: The Director of Marketing and Public Relations is responsible for overseeing the development and ...
  • 10 Days Ago

E
Associate Director of Public Relations
  • Encompass Health
  • Birmingham, AL FULL_TIME
  • Join on the heart-warming journey with a team that is a top leader in the rehabilitation industryBe a part of a professional team of marketing and communication professionals supporting Encompass Heal...
  • 1 Month Ago

U
Patient Relations Coordinator- Patient Relations- Children's and Women's Hospital
  • USA Health Systems
  • Mobile, AL FULL_TIME
  • Overview USA Health is Transforming Medicine along the Gulf Coast to care for the unique needs of our community. USA Health is changing how medical care, education and research impact the health of pe...
  • 20 Days Ago

P
Director
  • ProKatchers LLC
  • Los Angeles, CA
  • Job Title: Director of Information Services Location: Los Angeles, CA (Hybrid) Duration: Full Time Job Description: Prov...
  • 3/27/2024 12:00:00 AM

N
Director
  • NY Kids Club
  • New York, NY
  • Job Type Full-time Description NY Kids Club & NY Preschool is New York's premier children's enrichment space and accredi...
  • 3/27/2024 12:00:00 AM

S
Director
  • St. Johnsbury Athenaeum
  • Saint Johnsbury, VT
  • Job Description Job Description ST. JOHNSBURY ATHENAEUM DIRECTOR POSITION DESCRIPTION Job Title: Athenaeum Director Repo...
  • 3/26/2024 12:00:00 AM

C
Director
  • Chick-fil-A
  • Clinton, MD
  • Chick-fil-A Woodyard Landing in Clinton, MD is looking for a passionate and experienced Director to lead a seasoned and ...
  • 3/25/2024 12:00:00 AM

T
Director
  • The Anderson Search Group
  • Uvalde, TX
  • Director of Client Engagement and Deposit Strategy The Anderson Search Group has been engaged by one of our top clients ...
  • 3/25/2024 12:00:00 AM

T
DIRECTOR
  • The Muscogee Nation
  • Okmulgee, OK
  • MUSCOGEE (CREEK) NATION Seeking a DIRECTOR Description: The Director of Community Research and Development acts as a con...
  • 3/25/2024 12:00:00 AM

L
Director
  • LEADERS OF TOMORROW LEARNING ACADEMY
  • Austell, GA
  • Job Description Job Description Oversee day to day operation of the Program Site. Facilitate administrative responsibili...
  • 3/25/2024 12:00:00 AM

V
Director
  • Visa
  • Homestead, FL
  • Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions...
  • 3/24/2024 12:00:00 AM

Alabama (/ˌæləˈbæmə/) is a state in the southeastern region of the United States. It is bordered by Tennessee to the north, Georgia to the east, Florida and the Gulf of Mexico to the south, and Mississippi to the west. Alabama is the 30th largest by area and the 24th-most populous of the U.S. states. With a total of 1,500 miles (2,400 km) of inland waterways, Alabama has among the most of any state. Alabama is nicknamed the Yellowhammer State, after the state bird. Alabama is also known as the "Heart of Dixie" and the "Cotton State". The state tree is the longleaf pine, and the state flower is...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Relations Director jobs
$107,881 to $149,990

Patient Relations Director in Portland, ME
Top 13 Situational Interview Questions As Patient Relations Director.
January 04, 2020
Patient Relations Director in Lorain, OH
New York State’s Patient Rights legislation preserves your ability to complain to the Department of Health.
January 14, 2020
Patient Relations Director in Nashville, TN
Your nurse and the nursing unit director at UPMC Passavant are available to address your concerns.
February 12, 2020