Patient Management Coordinator coordinates the flow of patients through the facility. Assigns patients to beds based on bed availability, care needed, and patient type. Being a Patient Management Coordinator arranges for patient transfers or admission as needed. May act as a liaison with scheduling to ensure adequate levels of staff on duty. Additionally, Patient Management Coordinator typically requires a bachelor's degree of Nursing. Typically reports to a manager or head of a unit/department. Requires Registered Nurse (RN). Patient Management Coordinator's years of experience requirement may be unspecified. Certification and/or licensing in the position's specialty is the main requirement. (Copyright 2024 Salary.com)
Job Summary:
The University of Iowa Hospitals and Clinics department of Patient Financial Services is seeking a Revenue Cycle Representative (RCR) for an entry-level financial and insurance related position (Physician Billing, Medicare, Tricare) in the healthcare industry. Physician/Hospital Accounts Receivable Management (P/HARM) team members are divided among our sub-teams (i.e. Commercial Insurance, Medicare, Medicaid, and Hospital/Facility billing and Physician/Professional services billing).
The P/HARM RCR will provide exceptional customer service to our external customers: patients, insurance contacts, etc; as well as internal customers. You will support our “Service Excellence” standards to all our customer groups, utilize tools and processes to make independent decisions and you will maintain integrity and treat internal and external customers respectfully.
P/HARM RCR positions are primarily located in a high-volume web-based application environment, and you must have a demonstrated ability to prioritize, multi-task & quickly change focus in fast-paced team environment. P/HARM RCR positions can be a liaison to an assigned hospital department and must have the ability to exhibit compassion and empathy when working directly with patients and/or their families.
This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either ONSITE or via ZOOM from the HSSB building at a length determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
Key Areas of Responsibility:
Classification Title: Revenue Cycle Representative (Physician Billing, Medicare, Tricare)
Department: Patient Financial Services
Percent of Time: 100%
Staff Type: Professional & Scientific
Pay Grade: 2B
Location: Hospital Support Services Building (HSSB) located in Coralville, IA
This position is eligible to participate in remote work and applicants who wish to work remotely will be considered. Training will be held either ONSITE or via ZOOM from the HSSB building at a length determined by the supervisor. Remote eligibility will be evaluated upon a satisfactory job training opportunity. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
Education Required
Experience Requirements
Desirable Qualifications
Application Process: In order to be considered for an interview, applicants must upload the following documents and mark them as a “Relevant File” for the submission:
Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Applications will be accepted until 11:59 PM on the date of closing.
Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification. Up to 5 professional references will be requested at a later step in the recruitment process.
Successful candidates will require a work arrangement form to be completed upon the start of your employment. Per policy, work arrangements will be reviewed annually, and must comply with the remote work program and related policies and employee travel policy when working at a remote location.
For additional questions, please contact Zach Schmidt at zachary-e-schmidt@uiowa.edu.
Applicant Resource Center –
Need help submitting an application or accepting an offer? Support is available!
Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.
Hours:
Tuesdays & Thursdays 2:00pm – 4:00pm
Or by appointment - Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule a time to visit.