Patient Appointment Scheduler jobs in Stockton, CA

Patient Appointment Scheduler is responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. Being a Patient Appointment Scheduler may conduct patient pre-certification to ensure coverage for appointments and medical care. Requires a high school diploma or equivalent. Additionally, Patient Appointment Scheduler typically reports to a supervisor or manager. The Patient Appointment Scheduler works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Patient Appointment Scheduler typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)

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Scheduler
  • University of the Pacific
  • Stockton, CA FULL_TIME
  • Primary Purpose:
    University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.

    Under the immediate supervision of the Group Practice Manager, performs a variety of duties related to patient appointment scheduling and checkout, patient intake and registration.

    Essential Functions:
    Coordinate patient checkout for all patients; work with the student and patient to view planned appointments and schedule next appointment(s) according to student and patient availability.
    Collaborate with Group Practice Coordinator to effectively process and follow up on all planned and pending appointments in the Group Practice queue, ensuring that all appointments are followed up on and booked in a timely manner.
    Update status of patient appointment upon checkout so the chair becomes available to other students.
    Cancel/reschedule patient appointments as needed with patient or working with student to cancel/reschedule.
    Confirm accuracy of patients contact and insurance information as part of checkout process; ensure that all necessary information is in the chart, including contact information, insurance information, photo ID and insurance card if applicable, and emergency contact information.
    During non-peak patient checkout times, log into ACD phone system and answer phones, register new patients, create chart in system including demographic information, and Insurance information; schedule new patient screening appointments. Insurance information is directed to the appropriate parties for verification.
    Retrieve voicemail messages and return calls during non-peak scheduling hours, forward messages to appropriate recipient.
    Greet patients and direct them to appropriate clinic areas; assist with resolution of patient concerns and customer satisfaction, refer to appropriate clinic personnel as needed.
    Retrieve daily reports from Intiveo confirmation system and notify students regarding changes to appointments.
    Maintain supply of forms needed for lab orders, test cases, record requests, or DentiCal.
    Log and process Record Request Forms.
    Maintain a clean and orderly work area to include printer/ copy areas and personal workspace, keeping area free from clutter.
    Perform all other duties as assigned by the Group Practice Manager.

    Minimum Qualifications:Knowledge of:
    Intermediate knowledge of electronic chart/ patient management system.
    Basic Microsoft Word and Excel.
    Outlook email and calendar.
    Customer service principles and phone etiquette.

    Experience:
    Minimum of two years dental or medical group practice receptionist/ scheduling experience. Education:

    High school diploma or equivalent. Working Conditions:
    Position is full-time, seven and one half (7.5) hours per day, five (5) days per week.
    Incumbent must be available to work varying shifts to include evenings until 7 pm.

    Preferred Qualifications:Knowledge of:
    Dental terminology desirable.
    Bilingual skills desirable (Spanish, Cantonese).

    Ability to
    Provide excellent customer service and communicate professionally, effectively and courteously service to all patients, students, faculty and staff.
    Maintain professional composure at all times, particularly in stressful situations.
    Apply effective patient management and time management skills.
    Follow oral and written Instructions.
    Be sensitive and attentive to patient needs.
    Maintain attention to detail while working effectively and accurately with multiple interruptions. Experience:
    Experience within a fast-paced healthcare environment highly desirable. Other:
    Experience and sensitivity in working with people of diverse backgrounds and cultures.
    Demonstrated experience in advancing social justice, equity, and inclusion in a university setting.
    Ability to engage and integrate culturally responsive practices and knowledge in their work.

    Physical Requirements:
    The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Work performed is primarily general reception/administrative with frequent interactive patient contact and use of computer keyboard, mouse and telephone.
    Requires sitting majority of the working day with occasional standing, walking, reaching, grasping and bending.

    Hiring Range:
    Background Check Statement:
    All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

    To apply, visit https://pacific.peopleadmin.com/postings/23498

    University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.

    jeid-274888bb048c5441bee4338e205ca0a8
  • 1 Month Ago

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Door to Door Appointment Generator
  • ES Solar
  • Stockton, CA PART_TIME
  • We are looking to hire an Appointment Setter to join our growing team! This is a door-to-door position with opportunities for advancement. A successful candidate will be a self-starter, able to work w...
  • 12 Days Ago

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Scheduler in Training
  • PG&E Corporation
  • Stockton, CA FULL_TIME
  • Requisition ID # 155442 Job Category: Maintenance / Construction / Operations Job Level: Individual ContributorBusiness Unit: Gas OperationsWork Type: HybridJob Location: Stockton Department OverviewT...
  • 6 Days Ago

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Project Scheduler
  • DBM GLOBAL INC
  • Stockton, CA OTHER
  • Job Details Level: Experienced Job Location: Stockton-Office - Stockton, CA Position Type: Full Time Education Level: High School Salary Range: $90,000.00 - $110,000.00 Salary Travel Percentage: Negli...
  • 1 Month Ago

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Master Scheduler
  • Simpson Strong-Tie
  • Stockton, CA FULL_TIME
  • Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citize...
  • 1 Month Ago

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MEDICAL ASSISTANT / SCHEDULER
  • Dameron Hospital
  • Stockton, CA FULL_TIME
  • Dameron Hospital is a fully accredited, non-profit, 200 bed community hospital providing acute and tertiary level care to San Joaquin County residents. Now managed by Adventist Health, our hospital re...
  • 4 Days Ago

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0 Patient Appointment Scheduler jobs found in Stockton, CA area

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Sales Representative
  • Kenneth Brown Agency
  • Pleasanton, CA
  • Kenneth Brown Agency is thrilled to introduce an exciting opportunity in the dynamic field of Sales. Insights from Our P...
  • 4/19/2024 12:00:00 AM

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Call Center Agent
  • Greener Solutions
  • Stockton, CA
  • Job Description Job Description Job Overview: As a Call Center Agent, you will be responsible for handling inbound and o...
  • 4/19/2024 12:00:00 AM

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HOME IMPROVEMENT SOLAR APPOINTMENT SETTERS
  • Kairos Concepts Inc
  • Modesto, CA
  • Job Description Job Description SOLAR APPOINTMENT SETTERS NEEDED!!! Must have a minimum of 6 months in either Door to Do...
  • 4/17/2024 12:00:00 AM

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Entry Level/ Data Entry Operator - Remote
  • Workoo Technologies
  • Sacramento, CA
  • About the job Entry Level/ Data Entry Operator - Remote Our company are actually searching for a staffs associate to exe...
  • 4/17/2024 12:00:00 AM

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Appointment Setter
  • Solarpros
  • Sacramento, CA
  • ?? Join the Solar Revolution! ?? Are you passionate about empowering homeowners to take control of their energy and save...
  • 4/16/2024 12:00:00 AM

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Medical Receptionist*
  • JMA HRM
  • Fremont, CA
  • " return to Available Positions Medical Receptionist Description Medical Receptionists are responsible for performing va...
  • 4/16/2024 12:00:00 AM

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Dental Office Manager
  • Delta Bay Dental Group
  • Brentwood, CA
  • About Us: Delta Bay Dental Group is a thriving and patient-focused dental practice committed to delivering exceptional o...
  • 4/16/2024 12:00:00 AM

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Receptionist/ Legal Assistant
  • Law Firm Of Temica Smith Inc
  • Stockton, CA
  • Job Description Job Description IF YOU QUALIFY TO BE A LEGAL ASSISTANT OR HAVE AT LEAST 6 MONTHS OF EXPERIENCE IN A FAMI...
  • 4/16/2024 12:00:00 AM

Stockton is the county seat of San Joaquin County in the Central Valley of the U.S. state of California. Stockton was founded by Captain Charles Maria Weber in 1849 after he acquired Rancho Campo de los Franceses. The city is named after Robert F. Stockton, and it was the first community in California to have a name not of Spanish or Native American origin. The city is located on the San Joaquin River in the northern San Joaquin Valley and had an estimated population of 320,554 by the California Department of Finance for 2017. Stockton is the 13th largest city in California and the 63rd larges...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Patient Appointment Scheduler jobs
$39,964 to $49,031
Stockton, California area prices
were up 2.5% from a year ago

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In any case, things happen and everyone in the practice understands how annoying it is to have appointments cancel.
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