Patient Appointment Scheduler is responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. Being a Patient Appointment Scheduler may conduct patient pre-certification to ensure coverage for appointments and medical care. Requires a high school diploma or equivalent. Additionally, Patient Appointment Scheduler typically reports to a supervisor or manager. The Patient Appointment Scheduler works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Patient Appointment Scheduler typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Summary:
The primary responsibility of the Patient Appointment Specialist is to take phone calls for scheduling patient appointments and reschedules. Conducting insurance verifications and referrals are also a part of this job.
This is an entry-level job and a perfect way to get your start at our organization. We have awesome benefits and tons of opportunity for growth! The Patient Appointment Specialist is the first point of contact for our patients, so being helpful and courteous are essential!
Supervisory Responsibilities:
Duties/Responsibilities:
• Provide exceptional customer service during every patient encounter via phone.
• Answer phones (both external and internal); assure prompt, courteous service at all times.
• Practice urgency at all times with patient's time.
• Conduct insurance verifications.
• Knowledge of common fees charged for visits.
Requirements/Qualifications:
• Desire to gain industry knowledge and training.
• Demonstrates initiative in accomplishing practice goals.
• Ability to grow, adapt, and accept change.
• Consistently creating a positive work environment by being team-oriented and patient-focused.
• Ability to interact with all levels of employees in a courteous, professional manner at all times.
Education:
• High school diploma or general education degree (GED); or one-year related experience and/or training; or equivalent combination of education and experience
Minimum Qualifications:
Physical Requirements:
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0 Patient Appointment Scheduler jobs found in Saint Peters, MO area