Patient Appointment Scheduler is responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. Being a Patient Appointment Scheduler may conduct patient pre-certification to ensure coverage for appointments and medical care. Requires a high school diploma or equivalent. Additionally, Patient Appointment Scheduler typically reports to a supervisor or manager. The Patient Appointment Scheduler works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Patient Appointment Scheduler typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Job Title:
IT Generalist
Department:
Technology
Reports to:
VIP Applications & Security
Position Summary: Seeking a full time Help Desk technician to work in a remote office in order to: Provide responsive quality customer service and support to internal employees within the organization. Services include but are not limited to web applications, desktop applications, mobile apps, and physical devices (computers, monitors, printers, etc). Performs analysis on all issues based on priority and directs the implementation of corrective actions to restore functions and avoid recurrence of the issue. Records all incidents/assistance while maintaining accountability of ownership until resolved. Monitors progress of problem resolution and initiates timely feedback to management and the user. Performers user follow-up to verify final resolution and determine satisfaction level.
Essential Duties and Responsibilities:
Skills Required
Education/Experience Preferred
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
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