Patient Appointment Scheduler is responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. Being a Patient Appointment Scheduler may conduct patient pre-certification to ensure coverage for appointments and medical care. Requires a high school diploma or equivalent. Additionally, Patient Appointment Scheduler typically reports to a supervisor or manager. The Patient Appointment Scheduler works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Patient Appointment Scheduler typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
C & K Senior Care, LLC (HomeWell Care Services) -
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This job will require work after hours and on weekends when needed for shift cancellations, shift changes, etc. We are looking for a hard working, organized person that is willing to grow with our company.
The Scheduling / HR Coordinator is responsible for maintaining a pool of eligible caregivers needed to meet the agency’s growing client census and service hours.
This is accomplished through continual recruiting, hiring and orientating of qualified caregivers while simultaneously being the Caregiver of the Caregivers to promote engagement and employee retention.
In addition, this position manages the staffing of client service hours, ensuring shifts are staffed with qualified caregivers whose skill and availability matches client needs and that new assignments and / or scheduling changes are properly communicated with caregivers and clients.
Must possess excellent written and verbal communication skills, telephone etiquette, and be able to interact effectively with persons from diverse backgrounds with a strong customer service orientation.
Must possess exceptional organizational skills and follow-through and be comfortable utilizing various technologies and computer programs.
Able to exercise initiative, problem solve and apply sound judgment.
Able to work under pressure and manage multiple demands simultaneously.
Last updated : 2024-03-26
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