Patient Appointment Scheduler is responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. Being a Patient Appointment Scheduler may conduct patient pre-certification to ensure coverage for appointments and medical care. Requires a high school diploma or equivalent. Additionally, Patient Appointment Scheduler typically reports to a supervisor or manager. The Patient Appointment Scheduler works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Patient Appointment Scheduler typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Responsibilities:
- Answer incoming calls and schedule appointments for patients.
- Utilize phone systems and computer software to manage and update appointment schedules
- Provide excellent customer service by addressing patient inquiries and concerns
- Collaborate with medical staff to ensure efficient appointment coordination
- Maintain accurate records of patient information and appointment details
Skills:
- Strong communication skills, both verbal and written
- Excellent phone etiquette and customer service skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficient in using phone systems and computer software
- Attention to detail and accuracy in maintaining records
As an Appointment Coordinator, you will play a vital role in ensuring smooth operations by efficiently scheduling appointments for patients. Your excellent communication skills and attention to detail will contribute to providing exceptional patient care. If you are organized, customer-oriented, and thrive in a fast-paced environment, we encourage you to apply for this position.
Job Type: Full-time
Pay: From $13.50 per hour
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Work Location: In person