Patient Appointment Scheduler is responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. Being a Patient Appointment Scheduler may conduct patient pre-certification to ensure coverage for appointments and medical care. Requires a high school diploma or equivalent. Additionally, Patient Appointment Scheduler typically reports to a supervisor or manager. The Patient Appointment Scheduler works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Patient Appointment Scheduler typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Manages large volume of inbound and outbound calls in a timely manner, always identifying self and clinic
Provides assistance to patients and others contacting the clinic by telephone; may provide direct assistance or directs calls to appropriate party
Completes initial registration information of new patients following established policies and procedures
Other duties as assigned by supervisor
Clear speaking voice, some medical terminology and excellent customer service.
0 Patient Appointment Scheduler jobs found in Bowie, MD area