Patient Appointment Scheduler is responsible for answering phone calls and scheduling patient appointments. Triages phone calls as necessary. Being a Patient Appointment Scheduler may conduct patient pre-certification to ensure coverage for appointments and medical care. Requires a high school diploma or equivalent. Additionally, Patient Appointment Scheduler typically reports to a supervisor or manager. The Patient Appointment Scheduler works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Patient Appointment Scheduler typically requires 1-3 years of related experience. (Copyright 2024 Salary.com)
Description
Hybrid Schedule : In Office for 3 months and then remote option available
This position pre-registers and schedules patients for appointments, procedures, tests, and other services in a timely, professional, and courteous manner.
Completes patient checkout, schedules follow-up appointments per the physician’s order, and provides patients with cost estimates and itineraries for upcoming appointments.
Level I Patient Schedulers are expected to be proficient in scheduling multiple service lines within the same market and one service line across Essentia Health and will be cross trained to provide coverage as needed.
Education Qualifications :
Key Responsibilities :
Educational Requirements :
Completes designated HBI Courses within one year of hire
Required Qualifications :
1 year of clinical healthcare experience or experience as a Patient Scheduler I
Licensure / Certification Qualifications :
Certification / Licensure Requirements :
Completion of Healthcare Business Insight’s Patient Access Certification Program within six months of hire date
FTE :
Possible Remote / Hybrid Option :
Shift Rotation :
Day Rotation (United States of America)
Shift Start Time : 8 : 30am
8 : 30am
Shift End Time : 5 : 00pm
5 : 00pm
Weekends : Holidays :
Holidays : Call Obligation :
Call Obligation : Union :
Union :
Union Posting Deadline :
Last updated : 2024-03-22
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