Pantry Worker - Casino jobs in Idaho

SUMMARY

Responsible for filling all food orders for Bingo Concessions. This position will train in and perform both cashier and cook functions, including food orders, delivery, operating the POS (point-of-sale) register, prep food orders and delivery. Schedule will reflect business needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

•Ensure customer satisfaction through prompt, efficient and friendly service.

•Checks out bank and operates cash register.

•Verify check-in and cash register reconciliation and prepare shift end check-out and cash register reconciliation.

•Promptly accepts customer bill and payments, processing cash, credit card, coupons, or comps.

•When the food order is ready, promptly deliver the order to the guest.

•Dispense beverage orders, including soft drinks, and hot drinks.

•Assist with food preparation, including pizza making, cutting, and slicing condiments, replenishing supplies as needed.

•Prepare cooked foods to order.

•Ensure that food items are handled in a healthful and safe manner at all times, adhering to food handling standards and practices at all times.

•At the beginning and end of each shift, check supply needs and replenish accordingly.

•Promotes a clean, safe, and healthy work environment for employees and guests. Promptly reports all concerns to venue Food & Beverage Supervisor.

•Ensure that the operation of equipment, tools and materials are handled in a safe manner.

•Follow proper service procedures as outlined in the training manual pertaining to the foodservice venue working in.

•Communicate with supervisor to resolve any guest questions in a timely manner.

•Assist other servers with all of the above to ensure total Teamwork.

•Complete all side work in a timely and satisfactory manner to ensure a clean, neat work area with adequate supply level. Side work lists to be followed.

•Operates concession equipment includes grill and fryer.

•Report any complaints, problems, or positive remarks to the venue Food & Beverage supervisor.

•Follows all appropriate rules and regulations regarding food storage, preparation, and service, including safe handling procedures.

•Maintains a safe and healthy food service environment while delivering excellent customer service to customers.

•Provides excellent customer service in a demanding fast-paced environment.

•Processes the food order on POS system (point of sale), returns correct change. Follows cash handling policies and procedures.

•Follows company safety and security policies and procedures. Reports accidents, injuries, and unsafe conditions.

•Maintains a positive restaurant culture.

•Maintains sanitation, health, and safety standards in work areas. Cleans, scrubs and polishes counters, tables, dishes, and other equipment.

•Performs related duties as assigned.

•Takes responsibility to know, understand and comply with established company and departmental policies and procedures.

•Must comply, complete, and maintain all assigned online training programs before due dates.

•MUST MAINTAIN STRICT CONFIDENTIALITY OF ALL INFORMATION PROCESSED THROUGH THE DEPARTMENT INCLUDING RECORDS, REPORTS, DOCUMENTS, CONVERSATIONS, ETC. A breach of confidentiality will be subject to appropriate disciplinary action, up to and including termination from employment.

•Responsible for practicing safe work habits in the performance of the job.

•Duties and responsibilities will include other activities and areas as needed to carry out position functions.

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

•Previous cash handling experience.

•Ability to read and interpret documents such as safety rules, and procedural manuals.

•Basic understanding of professional cooking.

•Ability to read and follow recipes.

•Basic math skills

•Ability to multitask.

•Ability to use cleaning products.

•Have a high degree of judgment.

•Take directions and guidance from venue Supervisor.

•Must be able to work both independently and dependently as a member of a team.

•Excellent problem resolution skills.

•Must be a motivated self-starter.

•Excellent verbal, written and interpersonal communication skills.

•Professional appearance.

•Proficient in managing all aspects of cash handling.

•Strong attention to detail, the ability to multitask, and must possess strong communication skills.

•Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks, including evenings, weekends, and holidays. Must maintain excellent attendance.

EDUCATION AND/OR EXPERIENCE

(G7/S1-3 DOE)

•High School Diploma or GED required;

•One (1) year or more in food preparation, culinary cooking, customer service, cashier experience or similar field;

•or an equivalent combination of experience, certification or training.

(G8/S1-3 DOE)

•Associate Degree in Culinary Arts, Business Management, Marketing, or Hospitality or related field required;

•Three (3) years or more in food preparation, cashier, and culinary cook;

•or an equivalent combination of education, training, certification or experience.

SUPERVISORY RESPONSIBILITIES

No supervisory responsibilities

SAFETY REQUIREMENTS

Safety is a core value at Shoshone-Bannock Casino Hotel. The ability to work safely and prevent personal injury is a key job requirement in every position. Each employee is also expected to be committed to the safety of fellow employees and our customers and demonstrate that commitment through daily actions.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Employee requires the ability to write routine reports and correspondence. Employee requires the ability to speak effectively before groups of customers or employees of the organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

Ability to apply commonsense, understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables. Must be able to communicate effectively in person, while on the phone, while using intercom/microphone, and in writing.

CERTIFICATES, LICENSE, AND REGISTRATIONS

•Must be able to submit supporting documents of education and training (High School Diploma, GED, Degree, and Certificates). if applicable.

•Must be able to obtain and maintain a food handlers’ certification within 90 days of employment.

•Must be able to pass a complete background investigation.

•Must be able to pass a drug/alcohol screening.

•Not required to have a driver’s license but preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the position, the employee is regularly required to talk and hear. The employee is also regularly required to stand on a hard surface for long periods of time (minimum 6-10 hours), walk, sit, and use hands and fingers, handle or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms, and to sit, climb, or balance and stoop, kneel, crouch or crawl.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The employee must occasionally lift and/or move up to 50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job operates in a public work environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. While performing the duties of the position, the employee is frequently exposed to moving mechanical parts and fumes, tobacco smoke, or airborne particles.

The employee is occasionally exposed to the risk of electrical shock. The noise level in the work environment is usually moderate. When on the casino floor, the noise level increases too loud.

This position is held to a high degree of confidentiality and will adhere to P.L. 93-579522 (a) and the Policy and Procedures of the Shoshone-Bannock Casino Hotel.

COMMENTS

The position requires excellent speaking ability while continuously providing excellent professional legendary guest service.

The position is held to a high degree of confidentiality and will adhere to all recognized employer’s confidentiality policy and procedures of the Shoshone-Bannock Casino Hotel Operation. Additionally, the hiring of personnel will be in accordance with the approved Shoshone-Bannock Casino Hotel Ordinance and policy.

If the applicant’s background, discloses any misrepresentation on the application form or information indicating that the individual is not suited for employment with the Shoshone-Bannock Casino Hotel, the applicant may be refused employment, or if already employed, may be terminated.

Background investigation results provide conviction history which disqualifies the applicant from consideration for sensitive positions (i.e., an offense related to gambling, fraud, misrepresentation, deception, theft, dishonesty, moral turpitude, drug related activity, felonies within the past 10 years).

All interested individuals should submit an application to the Shoshone-Bannock Casino Hotel Human Resource Office. Applications are available at said office located within the premises of the Human Resource Office located at the old Casino property.