PC Support Manager manages a team that provides personal computer deployment and support, including setup, installation, repairs, upgrades, migrations, and troubleshooting. Maintains the necessary hardware and software inventory and oversees the administration of required licenses. Being a PC Support Manager analyzes PC resource requirements and evaluates available vendors, products, and services that will meet the organization's needs. Implements training programs and develops documentation to support end-users. Additionally, PC Support Manager possesses experience in a LAN environment, a strong understanding of PC operating systems, security tools, and extensive knowledge of all commonly used PC software and products. May require a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The PC Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a PC Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
The Hardware / Troubleshooting role will assist customers through telephone and remote assistance in order to solve computer-related problems.
This is not a work-from-home position. We are a work-hard, play-hard team that enjoys having fun while getting things done.
This position will utilize basic troubleshooting schools paired with exceptional customer service ability. We are in the heart of the valley conveniently located off I-15 and 7200 South.
BENEFITS :
WHO WE'RE LOOKING FOR :
A FEW NECESSARY REQUIREMENTS
PC Laptops is committed to equal employment opportunity and employs individuals without regard to any legally recognized protected class including, but not limited to : veteran status, uniform service member status, race, color, religion, sex, national origin, age, and physical or mental disability or any other protected class under federal, state or local law.
computers, customer service, technician, technical support, help, fun, South Jordan, Salt Lake, Draper, Riverton, call center
Job Posted by ApplicantPro
Last updated : 2024-04-24
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