PC Support Manager jobs in Pittsfield, MA

PC Support Manager manages a team that provides personal computer deployment and support, including setup, installation, repairs, upgrades, migrations, and troubleshooting. Maintains the necessary hardware and software inventory and oversees the administration of required licenses. Being a PC Support Manager analyzes PC resource requirements and evaluates available vendors, products, and services that will meet the organization's needs. Implements training programs and develops documentation to support end-users. Additionally, PC Support Manager possesses experience in a LAN environment, a strong understanding of PC operating systems, security tools, and extensive knowledge of all commonly used PC software and products. May require a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The PC Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a PC Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Case Manager/Family Support Worker, Pittsfield
  • Clinical & Support Options Inc
  • Pittsfield, MA FULL_TIME
  • CSO is looking for a Case Manager to join our Family Support Services team in Pittsfield.

    Looking for a rewarding opportunity to better the lives of children and families in your community? Join our team of dedicated professionals in our Family Support Services. Family Support Workers provide community-based direct care services to children, adults, and families. This includes crisis stabilization,  ongoing support and case management through the state's Children's Behavioral Health Initiative. The main focus of these services is to alleviate the youth's mental health issues and strengthen the family structures and supports. Family support services are distinguished from traditional therapy in that services are delivered in the home or community and the frequency and duration matches the need and is not time-limited.

    CSO provides a Professional and supportive work environment, unrivaled onsite training, meaningful and supportive supervision, flexible schedules and a strong team environment.

    Responsibilities

    • Provide skills training and assistance in areas of daily living activities including basic living, interactive and parent skills. Assist in developing communication and conflict resolution skills and act as a role model for interpersonal relationships.
    • Help parents meet children's daily needs; observe and document child growth and development.
    • Assist with family advocacy needs; facilitate "mediation" as appropriate.
    • Provide counseling and intensive support to consumers during psychiatric crises or periods of transition.
    • Assist consumer with identifying appropriate mental health and medical services and accessing services of choice.
    • Provide assistance with developing and maintaining a "natural support network" of family and friends.
    • May provide Behavior Monitoring services to youth, including implementation and monitoring of the youth's behavior treatment plan, ensuring reinforcement of the plan by the parent/guardian/caregiver, reporting progress to, and working closely with the Behavior Management Clinician to ensure behavior management plans are implemented as developed.
    • May provide Therapeutic Mentoring services to youth, including role playing, teaching of alternative strategies, provision of anticipatory guidance, behavioral rehearsals, and exposure to social situations in which age-appropriate skills can be practiced.
    • May provide Recovery Support Navigation services including exploring treatment recovery options with clients, developing a set of goals and objectives in conjunction with the client based on identified needs, providing education and resources, and assisting clients in accessing treatment and community supports.
    • Provide transportation for consumers as appropriate, following program guidelines.
    • Maintain appropriate contacts with family members, others in the "natural helping network," outpatient therapists, and others as necessary to support consumers.

    Qualifications

    Bachelor's Degree in a mental health field, experience working with children and families, computer proficiency to use electronic health record and other information systems, valid driver's license and reliable transportation.

    Bilingual candidates are strongly encouraged to apply, (English/Spanish speaking.)

    Benefits

    We provide our employees with competitive salaries and a generous benefits package, including full coverage health and dental insurance and ample paid time off (vacation, personal, sick, and holidays). Additionally, we offer a 403B retirement savings plan, an employee referral bonus program, regular in-house training and professional development opportunities with free CEUs, and voluntary supplemental insurances at group rates, including short and long-term disability, cancer, accident and life. We also offer a premier employee assistance program (EAP) and personal cell phone plan discounts. Our work environment is flexible and supportive, with ample opportunities for collaboration within and across departments, programs and locations. 

    Our Agency

    Clinical & Support Options, Inc. is a behavioral health organization serving individuals and families across Western Massachusetts. From our early days as a child guidance clinic, we have expanded into a full service behavioral health agency, committed internally to excellence while we collaborate externally with community partners to participate in a comprehensive system of assistance and resources for the residents of our communities. We employ over 650 multi-disciplinary staff, helping thousands of families over the past 50 years. We have community based office locations throughout Western Massachusetts, including Springfield, Northampton, Greenfield, Orange, Athol, Gardner and Pittsfield.

    Our expertise, in a nutshell, is to support people in their progress towards self-sufficiency, no matter what challenges they face on that journey. EOE/AA


  • Just Posted

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Medical Case Manager, Pittsfield
  • Clinical & Support Options Inc
  • Pittsfield, MA FULL_TIME
  • CSO is seeking a Medical Case Manager join our clinic in Pittsfield. The Medical Case Manager will provide intensive case management to adults and families needing such support to maintain their indep...
  • 1 Month Ago

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PC Technician
  • Robert Half
  • Wood Dale, IL OTHER
  • We're looking for a skilled and motivated PC Technician to join our technology-driven team. The ideal candidate will play a crucial role in managing our hardware equipment, including receiving, shippi...
  • 4 Days Ago

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Family Support Worker (Pittsfield)
  • Clinical & Support Options
  • Pittsfield, MA FULL_TIME
  • CSO is looking for a Family Support Worker to join our Family Support Services team in Pittsfield. We provide a Professional and supportive work environment, unrivaled onsite training, meaningful and ...
  • 14 Days Ago

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Clinician, Family Support Services, Pittsfield
  • Clinical & Support Options Inc
  • Pittsfield, MA FULL_TIME
  • CSO is looking for In-Home Therapy Clinicians (IHT) to join our Family Support Services team in Pittsfield.Looking for a rewarding opportunity to better the lives of children and families in your comm...
  • Just Posted

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Supervisor, Family Support Services, Pittsfield
  • Clinical & Support Options
  • Pittsfield, MA FULL_TIME
  • CSO is seeking a licensed Clinical Supervisor to join our Family Support Services Program in Pittsfield. This position provides support to individual members of a team consisting of Master's and Bache...
  • 2 Days Ago

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0 PC Support Manager jobs found in Pittsfield, MA area

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Pittsfield, MA
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

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Retail Service Specialist
  • O'Reilly Auto Parts
  • Pittsfield, MA
  • The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service,...
  • 3/28/2024 12:00:00 AM

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Veterinary Client Service Representative/Receptionist
  • EverVet Partners
  • Old Chatham, NY
  • Overview: Seeking a highly-motivated, Veterinary Client Service Representative/Receptionist to join our team! Qualified ...
  • 3/28/2024 12:00:00 AM

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Customer Service Representative - Remote
  • HealthHelp, Inc.
  • East Greenbush, NY
  • **Customer Service Representative - Remote** * 99 Troy Rd, East Greenbush, NY 12061, USA * Employees can work remotely *...
  • 3/28/2024 12:00:00 AM

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FT Customer Support Specialist - Work From Home>
  • Quartzy
  • Westfield, MA
  • [Customer Service / Remote] - Anywhere in U.S. / Up to $50K per year / Medical, Dental and Vision / PTO / Internet Stipe...
  • 3/28/2024 12:00:00 AM

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Retail Customer Service Lead - (Supervisory) - Full Time
  • Ocean State Job Lot
  • Valatie, NY
  • Compensation for this opportunity is based on candidate experience and position Join our team! All associates receive a ...
  • 3/27/2024 12:00:00 AM

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Customer Service Specialist
  • Big Y Foods, Inc
  • Pittsfield, MA
  • Job Description Exceed our customers' evolving expectations by providing and ensuring a positive customer experience thr...
  • 3/25/2024 12:00:00 AM

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FT Customer Support Associate - Work From Home>
  • Vetcove
  • Pittsfield, MA
  • [Customer Service / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, Dental, and Vision / 401k / Home offic...
  • 3/24/2024 12:00:00 AM

Pittsfield is located at 42°27′N 73°15′W / 42.450°N 73.250°W / 42.450; -73.250 (42.4522, -73.2515). According to the United States Census Bureau, the city has a total area of 42.5 square miles (110.0 km2), of which 40.5 square miles (104.8 km2) is land and 2.0 square miles (5.2 km2), or 4.70%, is water. Pittsfield is bordered by Lanesborough to the north, Dalton to the east, Washington to the southeast, Lenox to the south, Richmond to the southwest, and Hancock to the west. Pittsfield is located 48 miles (77 km) northwest of Springfield, 135 miles (217 km) west of Boston, and 39 miles (63 k...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for PC Support Manager jobs
$117,069 to $150,577
Pittsfield, Massachusetts area prices
were up 1.6% from a year ago

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Provide professional and personal assistance to clients in answering inquiries, locating information and analyzing technical requirements at a moment's notice, sometimes in very stressful situations Serve as a liaison with organization leadership for technology-related issues, guidance and questions Provide desk- side information technology support to U.S.
December 22, 2019
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Computer support specialists provide help and advice to people and organizations using computer software or equipment.
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Driver Support can diagnose problems with device drivers in your computer.
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