PC Support Manager jobs in Idaho

PC Support Manager manages a team that provides personal computer deployment and support, including setup, installation, repairs, upgrades, migrations, and troubleshooting. Maintains the necessary hardware and software inventory and oversees the administration of required licenses. Being a PC Support Manager analyzes PC resource requirements and evaluates available vendors, products, and services that will meet the organization's needs. Implements training programs and develops documentation to support end-users. Additionally, PC Support Manager possesses experience in a LAN environment, a strong understanding of PC operating systems, security tools, and extensive knowledge of all commonly used PC software and products. May require a bachelor's degree or equivalent. Typically reports to a head of a unit/department. The PC Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a PC Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Dynamic PC Support Techician
  • Worldwide TechServices
  • Idaho Falls, ID PART_TIME
  • Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world’s leading technology providers, outsourcers, large and small businesses and consumers.

     

    The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.

    Responsibilities

     

    • Provide customer support for designated equipment
    • Answer client questions in a professional manner
    • Accept and deliver all service calls assigned within the established service level agreement for each client
    • Meet established customer service satisfaction criteria as outlined in established guidelines and policies
    • Complete all administrative tasks associated with each call as documented in established policies and guidelines
    • Complete real-time reporting of all calls as documented in established policies and guidelines
    • Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
    • Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
    • Report all activity in an accurate and timely manner
    • Understand all Safety policies and guidelines and work within the guidelines of policies daily
    • Additional requirements may exist if offer of employment is extended
    • Other duties may be assigned to meet business needs

     

    Qualifications

    Education and Experience:

    • Typically requires technical school certification or equivalent and 0-2 years of relevant experience
    • Previous customer service experience is a plus

     

    Certifications and/or Qualifications:

    • Maintain all required OEM Certifications as directed by Management
    • Knowledge of relevant software and hardware
    • Valid Driver’s License and reliable transportation with valid registration and adequate insurance

     

    Skills:

    • Ability to communicate regarding technical issues with clients
    • Ability to drive to client locations
    • Ability to drive long distances, and occasional overnight assignments within other geographies
    • Ability to lift and or move various computer equipment up to 50 lbs
    • Must own a basic repair tool kit
  • Just Posted

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Dynamic PC Support
  • Worldwide TechServices
  • Idaho Falls, ID FULL_TIME
  • Company DescriptionWorldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastru...
  • 3 Days Ago

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Dynamic PC Support
  • Worldwide TechServices
  • Lewiston, ID FULL_TIME
  • Company DescriptionWorldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients. Headquartered in Billerica, MA; we provide infrastru...
  • 13 Days Ago

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Youth Crisis Case Manager
  • Pathways Health and Community Support, LLC.
  • Wilder, ID FULL_TIME
  • Description When youth experience a behavioral health crisis, they require a focused level of attention and care. As a Case Manager with our Youth Behavioral Health Community Crisis Center team, you w...
  • 21 Days Ago

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Youth Crisis Case Manager
  • Pathways Health and Community Support, LLC.
  • Meridian, ID FULL_TIME
  • Description When youth experience a behavioral health crisis, they require a focused level of attention and care. As a Case Manager with our Youth Behavioral Health Community Crisis Center team, you w...
  • 21 Days Ago

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Youth Crisis Case Manager
  • Pathways Health and Community Support, LLC.
  • Homedale, ID FULL_TIME
  • Description When youth experience a behavioral health crisis, they require a focused level of attention and care. As a Case Manager with our Youth Behavioral Health Community Crisis Center team, you w...
  • 21 Days Ago

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IT Support Manager
  • EssilorLuxottica
  • Dudley, MA
  • Requisition ID: 832999 Store #: E01932 Mfg Ops-Ops MIS Corp Chge In DUDL Position:Full-Time Total Rewards: Benefits/Ince...
  • 3/28/2024 12:00:00 AM

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GENERAL SUPPORT MANAGER- COLORADO
  • Bar Louie Management
  • Denver, CO
  • At Bar Louie, we live to SERVE our Guests, our People and our Community. We do this by GROWING our PEOPLE (Thats YOU), o...
  • 3/27/2024 12:00:00 AM

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Desktop Support Manager
  • Leidos
  • Camp Springs, MD
  • Description Leidos has an opening for a Desktop Support Manager on the AFNCR IT Services program located at Joint Base A...
  • 3/26/2024 12:00:00 AM

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T901 Product Support Manager
  • GE
  • Lynn, MA
  • Job Description Summary The T901 Product Support Manager demonstrates accountability for functional, business, and broad...
  • 3/25/2024 12:00:00 AM

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Associate Direct Support Manager
  • Mosaic
  • Oakdale, CT
  • Hourly Rate $19.46 Per Hour If making a positive impact in the lives of others is always on your to-do list — you’ll LOV...
  • 3/19/2024 12:00:00 AM

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Corrections- Operations Support Manager
  • Aramark
  • charleston, WV, WV
  • Job Description The Food Service Director is a management position responsible for developing and executing dining solut...
  • 2/21/2024 12:00:00 AM

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Associate Direct Support Manager
  • Mosaic
  • Oakdale, CT
  • Hourly Rate: $19.46 Per Hour If making a positive impact in the lives of others is always on your to-do list — you’ll LO...
  • 2/8/2024 12:00:00 AM

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Associate Direct Support Manager
  • Mosaic
  • Oakdale, CT
  • Kick start the year with a new adventure and take your career to new heights! Hourly Rate: $19.46 If making a positive i...
  • 8/1/2023 12:00:00 AM

Idaho (/ˈaɪdəhoʊ/ (listen)) is a state in the northwestern region of the United States. It borders the state of Montana to the east and northeast, Wyoming to the east, Nevada and Utah to the south, and Washington and Oregon to the west. To the north, it shares a small portion of the Canadian border with the province of British Columbia. With a population of approximately 1.7 million and an area of 83,569 square miles (216,440 km2), Idaho is the 14th largest, the 12th least populous and the 7th least densely populated of the 50 U.S. states. The state's capital and largest city is Boise. Idaho p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for PC Support Manager jobs
$106,472 to $136,946

PC Support Manager in Bellingham, WA
When clicked, this icon connects users directly to the support and/ or sales team creating easy remote access to their services or products.
January 14, 2020
PC Support Manager in Eugene, OR
A PC Support Manager must possess excellent communication skills including verbal, written, and telephone etiquette.
February 09, 2020
PC Support Manager in Billings, MT
PC Support Manager Reseller Edition creates a virtual support and sales network between Solution Providers or System Builders and their clients.
December 12, 2019