Outpatient Care Supervisor oversees the daily activities and staff of an outpatient medical or specialty services facility or clinic. Coordinates clerical and administrative process and workflows needed to deliver care and services to patients. Being an Outpatient Care Supervisor may include customer service, scheduling, clinical coordination, third-party and records management. May require a bachelor's degree. Additionally, Outpatient Care Supervisor typically reports to a manager. The Outpatient Care Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Outpatient Care Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Responsible for the administrative and clinical supervision of staff on a treatment team providing outpatient services to children, families, and adults. Position provides supervision and clinical leadership to assigned program staff within designated clinical team. Position is supervised by the Outpatient Manger or Director.
DUTIES AND RESPONSIBILITIES:
EOE Statement: NorthCare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Responsible for the administrative and clinical supervision of staff on a treatment team providing outpatient services to adults, children and families.
Licensure in the State of Oklahoma, in one of the mental health disciplines or under Board approved supervision for licensure is preferred. If licensed, employee must complete continuing education requirements required for licensure maintenance. Two years of experience in the human services field preferred. Candidates with bachelor’s degree in social work, psychology, or a related human services field with commensurate experience may be considered.
This position requires a high degree of flexibility and efficiency. Must display proficiency in the MS Word processing software and intermediate general computer skills. Must demonstrate good interpersonal skills and the ability to effectively communicate verbally with English-speaking patients. Employee must have excellent written and oral communication skills. Must be able to move about facilities freely. Casual professional dress is required with adherence to dress code requirements.
Must have access to reliable transportation. Local travel is required. Must possess and provide verification of valid Oklahoma driver's license during employment with NorthCare. Must maintain and provide verification of current automobile liability insurance including uninsured motorist coverage.
Must complete all NorthCare required training within 30 days of employment with NorthCare. Must have TB test within 12 months prior to employment with NorthCare or obtain within 30 days of employment with NorthCare.
NorthCare employee is responsibility for adhering to any and all laws, professional standards and ethical codes that apply to his/her job responsibilities.