Outpatient Care Coordinator supervises the day-to-day activities of the patient relations team of a healthcare organization to deliver patient liaison services and patient-centric care. Coaches staff on best practices for responding to patient and family questions, concerns, and issues. Being a Outpatient Care Coordinator facilitates collaboration with multi-disciplinary teams to make recommendations for improvements to the patient experience. Ensures that escalated problems are addressed and resolved. Additionally, Outpatient Care Coordinator provides and maintains up-to-date informational materials and resources for patients and families. Follows all applicable regulations regarding patient information privacy policies. May require an associate degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Mission Community Health Center in Mission, SD is seeking applicants for a full time Patient Care Coordinator. The Patient Care Coordinator acts as an extension of the primary care team by supporting care efforts through accessible, continuous, comprehensive, culturally effective, coordinated, compassionate care follow up. Ideal candidates must be a Registered Nurse or Licensed Practical Nurse. Location to be determined based on successful candidate’s residency. If you are a positive team player and enjoy working in a busy environment, this position is for you.
*Remote would be considered for the right candidate
Why Choose Horizon Health Care, Inc.?
Horizon Health Care is an Equal Opportunity/Affirmative Action employer. We strongly encourage applications from those who identify as diverse in terms of gender, race, ethnicity, national origin, disability, and/or veteran status.