Outpatient Care Coordinator supervises the day-to-day activities of the patient relations team of a healthcare organization to deliver patient liaison services and patient-centric care. Coaches staff on best practices for responding to patient and family questions, concerns, and issues. Being a Outpatient Care Coordinator facilitates collaboration with multi-disciplinary teams to make recommendations for improvements to the patient experience. Ensures that escalated problems are addressed and resolved. Additionally, Outpatient Care Coordinator provides and maintains up-to-date informational materials and resources for patients and families. Follows all applicable regulations regarding patient information privacy policies. May require an associate degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Our adult outpatient program is seeking a masters level clinician to provide individual treatment to adults with significant behavioral/mental health challenges. The masters level clinician will provide pre- and post-treatment services to clients presenting with psychiatric and/or substance use issues. Responsibilities include counseling sessions to clients diagnosed with a variety of mental health and/or substance use disorders, utilizing brief treatment and psychotherapy models, the ability to formulate intervention recommendations as part of crisis intervention, develop treatment plans that focus on client goals, and refer clients to appropriate community resources when needed. The ideal candidate has previous experience working with the co-occurring population, is willing to function and participate as a member of a multi-disciplinary team as well as working autonomously, and has a sincere desire to help our clients regain a productive and meaningful lifestyle. Treatment is provided through a hybrid version of in person and telehealth services. Supervision is also provided.
Education/Licensing Requirements: Master's degree in behavioral health or related discipline is required as is experience working with diverse populations. Requires an MSW, LCSW, LICSW, LCDP, LMHC.
About Us
Community Care Alliance provides an array of services and supports that are linked together so people can access help for their unique situations. Our goal is to help all members of our community become healthier, more self-reliant and better informed to meet their economic, social and emotional challenges.
Community Care Alliance is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.
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