Outpatient Care Coordinator supervises the day-to-day activities of the patient relations team of a healthcare organization to deliver patient liaison services and patient-centric care. Coaches staff on best practices for responding to patient and family questions, concerns, and issues. Being a Outpatient Care Coordinator facilitates collaboration with multi-disciplinary teams to make recommendations for improvements to the patient experience. Ensures that escalated problems are addressed and resolved. Additionally, Outpatient Care Coordinator provides and maintains up-to-date informational materials and resources for patients and families. Follows all applicable regulations regarding patient information privacy policies. May require an associate degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Description
PRN Position for Decatur and Athens - Must be available for both locations - Saturdays and some Weekdays
Outpatient Diagnostic Center is seeking a highly motivated, enthusiastic, compassionate individual who is a strong communicator to join an energetic, patient-focused team! Are you passionate about patient care? Do you love interacting with people? Come and join our team as a Patient Coordinator I for a PRN Status at our outpatient imaging center located in Athens and Decatur, Alabama. Begin or continue your exciting and rewarding career in outpatient imaging today! Apply for immediate consideration!
Accomplishing our mission takes a team of people, who are dedicated to treating others as they expect to be treated and who consistently demonstrate mutual respect. We hold our employees in high regard as the key component to our success. We offer a total compensation package including competitive base pay and a comprehensive benefits program for your health, your quality of life, and your future:
CAREER LADDER: We believe in advancement, upward mobility, and growth opportunities for our team members! This career ladder shows your point of entry into our team, as well as the growth and promotional opportunities available to you within our business office department: Patient Coordinator I -- Patient Coordinator II -- Business Office Supervisor -- Business Office Manager
The Business Office Team is responsible for collaborating and leading the Imaging Center team in providing excellent patient care and supporting the operational goals for both the Center and the organization. This includes all customer and patient-facing responsibilities including welcoming, registering, and overall patient coordination, as well as phone correspondence, scheduling appointments, inventory, and medical record management. The upper levels of this series also include the training, supervision, and management of Business Office team members. The overall scope for this series is designed to ensure the management and resources are available to maintain a quality, high-functioning, and customer-friendly Outpatient Imaging Center.
Requirements
EDUCATION:
SKILLS/ABILITIES:
ODC of Alabama offers a full range of diagnostic and screening radiology services. Our primary mission is to offer affordable medical imaging and breast cancer screening without compromising expertise or compassionate experience.
To learn more, visit us at www.odcalabama.com.
Serving patients in over 50 communities, OIA is an imaging center management & development operation that is committed to delivering an affordable diagnostic imaging option without compromising customer convenience, care, technology, or results. We are always recruiting talented individuals who are dedicated to excellent patient care and the highest level of customer service. Visit http://www.oiarad.com/Careers/ today to view all our clinical and non-clinical career opportunities.
We review every resume and we’re actively interviewing! Apply today for immediate consideration!
We are an Equal Opportunity Employer.
OIA Core Values: Respect – Integrity – Accountability – Commitment - Results
IHROIA
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