Outbound Contact Center Supervisor jobs in New York

Outbound Contact Center Supervisor supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Contact center supervisor
  • Montefiore
  • Tarrytown, NY FULL_TIME
  • Supervises the activities of a designated administrative function to support operational goals and objectives. Schedules, assigns and monitors the work of staff.

    Department : Patient Access Center Bargaining Unit : Non Union Campus : TARRYTOWN Employment Status : Regular Full-Time Address : 555 South Broadway, Tarrytown

    Shift : Day Scheduled Hours : HOURS VARY Req ID : 218920 Salary Range / Pay Rate : $62,400.00 - $74,242.55

    For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors.

    To learn more about the "Montefiore Difference" - who we are at Montefiore and all that we have to offer our associates, please click here.

    We welcome your interest and invite you to join us.

    Montefiore is an equal employment opportunity employer. Montefiore will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

    N / A

    Last updated : 2024-04-07

  • 9 Days Ago

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Customer Service - Contact Center
  • Bryant & Stratton College
  • Orchard, NY FULL_TIME
  • Position Status: Non-exempt Work Hours: Mon–Fri. Ability to work some evenings and Saturdays; Secondary holidays may be a scheduled work day. Reports To: Contact Center Leader Location: Online Educati...
  • 10 Days Ago

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Contact center agent
  • NBT Bank
  • Norwich, NY FULL_TIME
  • Pay Range : $16.00 - $21.14The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers information regarding their deposit and loan ...
  • 10 Days Ago

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Contact center agent
  • NBT Bank
  • Utica, NY FULL_TIME
  • Pay Range : $16.00 - $21.14The Contact Center Agent I is responsible for researching, troubleshooting, and resolving customer inquiries. Provide customers information regarding their deposit and loan ...
  • 13 Days Ago

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Manager of Contact Center Operations
  • Church Pension Group Services Corporation
  • New York, NY FULL_TIME
  • Description Department: Client Services Job Type: Regular Full Time Education Level: BA/BS or combination of education and experience Required Years Experience: 6 Church Pension Group (CPG) is a finan...
  • 2 Days Ago

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MSC Contact Center Representative
  • Sidney Federal Credit Union
  • Cicero, NY FULL_TIME
  • Here at SFCU we define our culture as one of GROWTH. Growing our member, growing our employee, and growing our organization. This is a great opportunity for the right candidate to work in a member-cen...
  • 3 Days Ago

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WebEx Contact Center Senior Voice Engineer
  • BigRio
  • Akron, OH
  • Job Title- WebEx Contact Center Senior Voice Engineer Location- Hybrid -Akron, Ohio (Onsite- twice in a week) Duration- ...
  • 4/18/2024 12:00:00 AM

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Bank Contact Center Supervisor
  • State Bank of India (California)
  • Los Angeles, CA
  • Job Description Job Description Our Headquarters located in Downtown Los Angeles is seeking a Contact Center Supervisor ...
  • 4/16/2024 12:00:00 AM

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Customer Care Center Call Specialist I - Part Time
  • Scopeair
  • Newark, NJ
  • ** Customer Care Center Call Specialist I - Part Time** **Job Category****:** Operations **Requisition Number****:** CUS...
  • 4/16/2024 12:00:00 AM

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Marshfield Customer Care Operations Manager
  • Mason Companies, Inc.
  • **Marshfield Customer Care Operations Manager** Marshfield Office, 3200 S Central Ave Suite 2A, Marshfield, Wisconsin, U...
  • 4/16/2024 12:00:00 AM

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Customer Service Quality Auditor - Call Center *$1,000 Sign-On Bonus*
  • Missionheritage
  • Brea, CA
  • ** Customer Service Quality Auditor - Call Center *$1,000 Sign-On Bonus*** **** New **We are looking for Customer Servic...
  • 4/16/2024 12:00:00 AM

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Information Center Assistant Manager, Marlborough
  • Digital Federal Credit Union
  • Marlborough, MA
  • ** Information Center Assistant Manager, Marlborough** **Job Category****:** Information Center **Requisition Number****...
  • 4/15/2024 12:00:00 AM

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Contact Center Supervisor, Customer Sales & Service
  • See's Candies Inc
  • **Job Details** **Contact Center Supervisor, Customer Sales & Service - (CCSCSS)** This details all the information abou...
  • 4/14/2024 12:00:00 AM

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Lead, Customer Experience Communications
  • MedVantx, Inc.
  • Sioux Falls, SD
  • **Lead, Customer Experience CommunicationsSioux Falls, South Dakota, United States** At Medvantx, we deliver care that g...
  • 4/14/2024 12:00:00 AM

New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York covers 54,555 square miles (141,300 km2) and ranks as the 27th largest state by size.[3] The highest elevation in New York is Mount Marcy in the Adirondacks, at 5,344 feet (1,629 meters) above sea level; while the state's lowest point is at sea level, on the Atlantic Ocean. In contrast with New York City's urban landscape, the vast majority of the state's geographic area is dominated by meadows, forests, rivers, farms, mountains, and lakes. Most of...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Supervisor jobs
$43,354 to $66,097

Outbound Contact Center Supervisor in Lafayette, LA
All employees are part of one team and all supervisors are supes of that team.
February 13, 2020