Outbound Contact Center Supervisor jobs in Myrtle Beach, SC

Outbound Contact Center Supervisor supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Contact Center Service Representative
  • South Carolina Federal Credit Union
  • Florence, SC FULL_TIME
  • Contact Center Service Representative/Phone Banker

    Remote opportunity available in Charleston Metro Area, Columbia Metro Area, Florence, Myrtle Beach & Greenville/Spartanburg, SC.

    Are you passionate about helping others? Do you enjoy interacting with customers over the telephone and working in a high volume, fast-paced environment? As a Contact Center Service Representative you will provide exceptional customer service via telephone and offer financial products and services that meet the customers' needs.

    As a Contact Center Service Representative, a typical day might look like this:

    • Brainstorm with team members about ways to meet referral goals.
    • Talk with a customer about the payoff amount for their auto loan.
    • Assist a customer with unlocking their online account.
    • Order a new debit card for a customer.
    • Transfer funds from one account to another.
    • Meet with your Team Lead to review your current performance.

    This job might be for you if:

    • You enjoy assisting customers over the phone and you thrive in a fast-paced environment. Multitasking is your strength.
    • You connect well with others and you’re comfortable talking to people. You are not bothered by offering financial products and services to customers.
    • You are seeking some work/life balance and want a schedule that allows you to spend nights and weekends with your family and friends.
    • You are a pro at managing your time and staying on track.
    • You are awesome at consistently following policies and procedures.
    • You are cool under pressure. You don’t get flustered or take it personally when you have to deal with an irate customer.
    • You volunteer for new challenges without being asked.

    The Perks:

    We know that pay and benefits are important to you, and they are important to us too. Join our team and you'll enjoy:

    • A chance to build lasting relationships with not only your team, but our customers as well.
    • The opportunity to work from the comfort of your home- No Commute!
    • A company that cares about your total wellness by providing a program that includes gym reimbursement, virtual workshops, Employee Assistance Program, and more.
    • Opportunities to make a difference by volunteering and getting involved in the community.
    • Opportunities to grow within a company that's dedicated to your development and promoting talent internally.

    To land this role, you need to have a high school diploma (or equivalent), at least one year of customer service experience in a call center or banking environment, and a positive attitude. Apply online at www.scfederal.jobs.

    **Must meet the minimum requirements of highspeed internet (20MGB upload, 50MGB download, 60MS or less latency) to support required responsibilities. A higher minimum speed may be required.

    **This position is predominately remote, however if you are within a 50-mile radius of headquarters you may be required to come onsite for meetings etc.

    NOTE: Relevant military experience is considered for veterans and transitioning service members.

    South Carolina Federal Credit Union is an Equal Employment Opportunity Employer.

    #TeamBlue23

  • 10 Days Ago

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Imaging Center Supervisor
  • Conway Medical Center
  • Conway, SC FULL_TIME
  • Position Summary: The Imaging Center Supervisor (ICS) will assist in the administrative and oversight of all technologists and support staff at the Imaging Center (IC). Qualifications: Education: High...
  • 18 Days Ago

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COMMUNITY CENTER SUPERVISOR - RURAL CENTER
  • Horry County Government
  • Conway, SC FULL_TIME
  • Status : Open Close Date : 04/27/2024 Salary : $41,354- $64,584 Type : FULL TIME General Job Description Under minimal supervision, is responsible for planning and directing comprehensive recreation a...
  • 1 Day Ago

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Dispatch Supervisor
  • Quality Towing and Service Center
  • Myrtle, SC FULL_TIME
  • We are seeking a Dispatch Manager to join our team. We are a very busy Towing Company with 35 years' experience. The ideal candidate would be able to work in a fast environment and possess strong orga...
  • 1 Day Ago

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Nursing Supervisor
  • Conway Medical Center
  • Conway, SC OTHER
  • Position Summary: The Nursing Supervisor (NS) is accountable for the coordination of Nursing Services and for the activities of hospital personnel during weekends, evening, and night shifts. Qualifica...
  • 6 Days Ago

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Clinical Supervisor
  • Conway Medical Center
  • Conway, SC FULL_TIME
  • Position Summary: The Provider Network Services (PNS) Clinical Supervisor functions in a supervisory role within PNS and works in collaboration with the Assistant Service Line Director. The CS provide...
  • 7 Days Ago

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0 Outbound Contact Center Supervisor jobs found in Myrtle Beach, SC area

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Customer Service Specialist
  • Adapt Health LLC
  • Conway, SC
  • AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services...
  • 3/28/2024 12:00:00 AM

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Retail Picture Framing Sales Team - Part Time - HOURLY RATE + BONUS POTENTIAL, WILL TRAIN!
  • Michaels Stores, Inc.
  • Myrtle Beach, SC
  • Store - MYRTLE BEACH, SC Build customer relationships while creating a memorable framing solution for their art. Help cu...
  • 3/28/2024 12:00:00 AM

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Front Desk Registrar - Radiation
  • Coastal Cancer Center
  • Myrtle Beach, SC
  • Coastal Cancer Center is a patient centered practice employing a multitude of job positions that support the Grand Stran...
  • 3/28/2024 12:00:00 AM

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Labor & Delivery RN
  • Mygrandstrandhealth
  • Myrtle Beach, SC
  • ****Labor & Delivery RN**** Grand Strand Medical Center *location_on* Myrtle Beach, SC, United States *schedule* Full-ti...
  • 3/28/2024 12:00:00 AM

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Patient Services Representative I- Georgetown Memorial Hospital (Georgetown, SC)
  • Tidelands Health
  • Georgetown, SC
  • Employee Type: PRN Work Shift: Night - 8 hour shift (United States of America) Join Team Tidelands and help people live ...
  • 3/27/2024 12:00:00 AM

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Sales Representative Hospice
  • PruittHealth
  • Myrtle Beach, SC
  • HOSPICE SALES REPRESENTATIVE Special consideration for applicants who currently live in or commutable to Horry County, S...
  • 3/26/2024 12:00:00 AM

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Sales Representative Home Health
  • PruittHealth
  • Myrtle Beach, SC
  • At PruittHealth, we recognize the inherent value of the individual. We are committed to providing the highest quality he...
  • 3/25/2024 12:00:00 AM

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Customer Care Representative
  • Lennar
  • Myrtle Beach, SC
  • Location: Location: Customer Care Representative in Myrtle Beach at Lennar Homes **Location:** **Experience:** 2 years *...
  • 3/24/2024 12:00:00 AM

Myrtle Beach is a coastal city on the East Coast of the United States in Horry County, South Carolina. It is in the center of a large and continuous 60-mile (97 km) stretch of beach known as "The Grand Strand" in northeastern South Carolina. Ranked as the second fastest-growing metropolitan area in the country (per 2018 census estimates), Myrtle Beach is one of the major centers of tourism in South Carolina and the United States because of the city's warm subtropical climate and extensive beaches, attracting an estimated 14 million visitors each year. As of the 2010 census, the population of t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Supervisor jobs
$36,776 to $56,068
Myrtle Beach, South Carolina area prices
were up 1.5% from a year ago

Outbound Contact Center Supervisor in Lafayette, LA
All employees are part of one team and all supervisors are supes of that team.
February 13, 2020