Outbound Contact Center Supervisor jobs in Hammond, IN

Outbound Contact Center Supervisor supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Shift Supervisor
  • Red Robin Corporate Career Center
  • Schererville, IN FULL_TIME
  • Red Robin is committed to keeping our Team Members safe and we ensure that ALL Team Members can take the time they need to be well. Health Benefit Options (insurance) are available to all team members, no matter how many hours they work each week.

    You must be at least 18 years old to be considered for employment for most roles in our restaurants. However, we do hire Host / Hostesses who are at least 17 years of age in all states except for New Hampshire.

    As a Team Member at Red Robin, you will enjoy:

    • EXCELLENT Opportunities to grow with us - over 40% of our Managers were hourly Team Members
    • Flexible work schedule
    • Referral bonuses for bringing new members to our team
    • Eligible for 401(k) retirement plan (if qualified)
    • 50% discount on Red Robin food and 25% for your family

    Red Robin isn't your typical burger restaurant. Since the doors opened at our first location in Seattle in 1969, we have always been a team filled with unbridled energy, magnetic personalities, and a passion for having fun!

    Now Hiring / Immediate Opportunities for Full Time & Part Time:

    • SHIFT SUPERVISOR

    Essential Functions:

    • Support and lead day to day operations during scheduled shifts
    • Provide managers with Team Member support, Guest interactions, inspection of food / drink quality and restaurant cleanliness
    • Strive to achieve 100% Guest satisfaction through legendary acts of leadership and quality
    • Emulate Red Robin core values of honor, integrity, seeking knowledge, and having fun within the restaurant environment
    • Set an example for other Team Members by ensuring everyone follows company standards and policies.
    • Encourage and teach Team Members to provide world class Guest experiences

    Requirements:

    • At least 21 years of age
    • 1 year full service restaurant leadership experience
    • Reliable transportation required
    • An ability to lead and supervise peers
    • High school diploma or equivalent required, some college preferred
    • Passion for the business and compassion for people
    • Must be able to work a flexible schedule including opening, closing, weekends and holidays.
    • ServSafe Certified preferred

    This restaurant front of house or back of house job for hourly key team leaders focuses on assisting managers in running the restaurant as a keyholder. This includes shift supervisory / shift lead roles ensuring high quality food is prepared and served to our customers. This is an hourly team leader role that has keyholder / shift supervisor responsibilities.

    Our mission is clear: Make it fresh. Make it fun. Make it memorable. And above all, make 'em smile. Become a part of our team today!

    Red Robin International, Inc & our independent franchisees each hire their own employees and establish their own terms and conditions of employment, which may differ from those described. We are an Equal Opportunity & E-Verify Employer who values having a diverse team in all we do.

    Red Robin is a full service restaurant concept that has growth opportunities in a casual dining restaurnat environment.

  • 6 Days Ago

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Registered Nurse (RN) Supervisor
  • Hammond-Whiting Care Center
  • Whiting, IN FULL_TIME
  • Position Summary The RN Supervisor is responsible for the coordination of the patient’s care and services. Promotes quality care using a collaborative process that coordinates, monitors, and evaluates...
  • 2 Months Ago

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Registered Nurse (RN) Supervisor
  • Life Care Center of Michigan City
  • Michigan, IN FULL_TIME
  • Position DetailsEmployment Status: Part-TimeShift: WeekendsPosition Summary The RN Supervisor is responsible for the coordination of the patient’s care and services. Promotes quality care using a coll...
  • 15 Days Ago

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Center Director
  • Sylvan Learning Center
  • Merrillville, IN FULL_TIME
  • The Center Director is responsible for supporting the overall customer experience, education, sales, operations and local marketing activities of the center. Do you gain energy from being busy? Do you...
  • 5 Days Ago

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Registered Nurse - In Center
  • Dialysis Care Center
  • Merrillville, IN FULL_TIME
  • PURPOSE AND SCOPE: Supports the mission, core values and customer service of Home Dialysis Services & Dialysis Care Center, LLC (HDS/DCC). Adheres to the HDS/DCC Policies and Procedures and Compliance...
  • 10 Days Ago

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Patient Care Tech - In Center
  • Dialysis Care Center
  • Merrillville, IN FULL_TIME
  • PURPOSE AND SCOPE: Supports the mission, core values and customer service of Home Dialysis Services & Dialysis Care Center, LLC (HDS/DCC). Adheres to the HDS/DCC Policies and Procedures and Compliance...
  • 1 Month Ago

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0 Outbound Contact Center Supervisor jobs found in Hammond, IN area

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Client Services Research Analyst - AmeriSpeak - Hybrid
  • U Of C Norc
  • Chicago, IL
  • JOB SUMMARY: AmeriSpeak is a fast-growing, fast-paced, innovative, probability-based panel housed within NORC at the Uni...
  • 4/18/2024 12:00:00 AM

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Client Services Research Analyst - AmeriSpeak - Hybrid
  • U of C NORC
  • Chicago, IL
  • JOB SUMMARY: AmeriSpeak ® is a fast-growing, fast-paced, innovative, probability-based panel housed within NORC at the U...
  • 4/18/2024 12:00:00 AM

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Virtual Clinical Patient Access Representative
  • Forefront Dermatology
  • Glenview, IL
  • Overview: About Forefront When we say our mission is to be the dermatology practice of choice, treating all skin conditi...
  • 4/16/2024 12:00:00 AM

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Customer Care Representative
  • Lennar Homes
  • Crown Point, IN
  • Overview Welcome Home! Build your career with Lennar: As one of the nation’s largest builders, Lennar has built over one...
  • 4/15/2024 12:00:00 AM

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Engagement Manager - Customer Experience
  • Qualtrics
  • Chicago, IL
  • **Engagement Manager - Customer Experience** Chicago, Illinois, United States Category Services Operations JOB DESCRIPTI...
  • 4/15/2024 12:00:00 AM

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Headway Capital Customer Service Representative (Remote)
  • Enova International, Inc
  • Chicago, IL
  • **Headway Capital Customer Service Representative (Remote)** at Enova International Chicago, Il ***Enova is currently ac...
  • 4/15/2024 12:00:00 AM

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Real Estate and Customer Experience - Construction Coordinator
  • NAIOP SoCal
  • Chicago, IL
  • ** Real Estate and Customer Experience - Construction Coordinator** **Real Estate and Customer Experience - Construction...
  • 4/15/2024 12:00:00 AM

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Senior Premier Relationship Manager
  • BMO Harris
  • Chicago, IL
  • Application Deadline: 04/25/2024 Address: 320 S Canal Street Job Family Group: Retail Banking Sales & Service The missio...
  • 4/15/2024 12:00:00 AM

Hammond (/ˈhæmənd/) is a city in Lake County, Indiana, United States. It is part of the Chicago metropolitan area. First settled in the mid-19th century, it is one of the oldest cities of northern Lake County. As of the 2010 United States census, it is also the largest in population: the 2010 population was 80,830, replacing Gary as the most populous city in Lake County. From north to south, Hammond runs from Lake Michigan down to the Little Calumet River; from east to west along its southern border, it runs from the Illinois state line to Cline Avenue. The city is traversed by numerous rai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Supervisor jobs
$40,629 to $61,943
Hammond, Indiana area prices
were up 1.3% from a year ago

Outbound Contact Center Supervisor in Lafayette, LA
All employees are part of one team and all supervisors are supes of that team.
February 13, 2020