Outbound Contact Center Supervisor supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Laboratory Supervisor opening with TriStar Horizon Medical Center today and find out what it truly means to be a part of the HCA Healthcare team.
TriStar Horizon Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
We are seeking a Laboratory Supervisor for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!
Laboratory Supervisor
The Laboratory Supervisor oversees technical and/or non-technical laboratory personnel and daily operations in assigned areas/shifts to achieve organization and regulatory requirements.
What you will do in this role:
What qualifications you will need:
TriStar Horizon Medical Center is an accredited, 150 bed regional medical center. We offer a full array of services. These include cardiology and diagnostic imaging. These include emergency, inpatient rehabilitation. Also including oncology, orthopedics, and women’s services. We are an Accredited Chest Pain Center and a Primary Stroke Center. TriStar Horizon is a leading provider of emergency heart and stroke care. Our satellite campus, TriStar Natchez, offers imaging and oncology services. They offer a 24/7, full-service ER that provides the same services as our main campus emergency room.
HCA Healthcare has been named one of the World’s Most Ethical Companies by Ethisphere Institute for ten consecutive years (2010-2019). In 2019, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.
Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAAN
Senior Vice President and Chief Nursing Executive
If you find this opportunity compelling, we encourage you to apply for our Laboratory Supervisor opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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