Outbound Contact Center Supervisor jobs in Colorado

Outbound Contact Center Supervisor supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor typically reports to manager or head of a unit/department. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

A
Contact center
  • AIR Communities
  • Denver, CO FULL_TIME
  • Job Description

    We are hiring a Contact Center Sales Support Consultant to join our centralized team in the Denver Tech Center, CO.

    Job Duties :

    • Outbound customer support for AIR communities
    • Taking calls from potential AIR Communities customers or future residents
    • Provide community and lease information as requested.
    • Initiate and follow-up on prospect inquiries.
    • Support central administrative operations.

    Qualifications

    • 1-3 years of related experience (call center environment preferred)
    • Superior attention to detail
    • Ability to navigate a computerized data entry system or other relevant applications.
    • Dependability and proven ability to work independently
    • The ability to work in a fast-paced environment
    • Advanced written and oral communication skills
    • Intermediate to Advanced skill set with Microsoft Office Suite, Entrata

    Additional Information

    AIR offers attractive total compensation packages designed to recognize and reward performance at the individual, team and company levels.

    We start with a competitive base salary and add bonus opportunities and benefit choices topped off with :

    • Expected pay rate of $18.30 - $20.00 per hour. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
    • Medical, dental, vision, and life insurance options available. HSA with company sponsored contributions, FSA (traditional and dependent care FSA).
    • Short and long-term disability paid by the company.
    • 401(K) and Employee Stock Purchase Plans.
    • Paid Vacation, 9 Paid Holidays, and Paid Sick Time.
    • Tuition Assistance Program.
    • Commuter Benefits and Pet-Insurance.
    • Up to 100% Reimbursement on Professional Certification / Licensing for Job Related Curriculums.
    • Discounted Rent at AIR communities (certain exclusions apply, and an application is required).
    • Paid parental leave of up to 16 weeks, following the birth or adoption of a child.
    • Consumer discounts from various products and services including travel planning, wireless phones, health and fitness, home appliances, and more.
    • 15 hours of paid time annually to give-back to your community.
    • Opportunities for professional development and career growth including realistic job previews, in person and virtual leadership training, and performance improvement courses.

    Candidates extended an offer will be required to undergo a drug screening that excludes marijuana testing.

    Last updated : 2024-03-25

  • 1 Day Ago

B
Contact Center Agent
  • Blue Federal Credit Union
  • Colorado, CO FULL_TIME
  • At Blue, we discover pathways to realize your possibilities. Our Contact Center Agent is responsible for leading and directing efforts to build and strengthen relationships with current members and pr...
  • 19 Days Ago

A
Contact Center Consultant I
  • AIR Communities
  • Denver, CO FULL_TIME
  • Company DescriptionAIR Communities (Apartment Income REIT Corp.), is a publicly traded Real Estate Investment Trust headquartered in Denver, CO. We are one of the country's largest owners and operator...
  • 6 Days Ago

K
Contact Center Lead/Trainer
  • KECH, Inc.
  • Golden, CO FULL_TIME
  • KECH is an award winning HUBZone certified and Woman-Owned Small Business (WOSB) whose Founders bring over 50 years of collective expertise in IT services, service desk solutions, and contact center o...
  • 10 Days Ago

C
Contact center specialist
  • Credit Union of the Rockies
  • Golden, CO FULL_TIME
  • $19.00-$21.00 / HR STARTING WAGE COMPETITIVE BENEFITS (for Full-Time) Begin your career with a Not-For-Profit Financial Cooperative serving Colorado mountain communities Advanced learning curriculums ...
  • 17 Days Ago

S
Contact center agent
  • Salud Family Health
  • Frederick, CO FULL_TIME
  • Job Description Temporary - Contact Center Agent Full-Time Feb to March 2024 (1 month) or Feb to May 2024 (3 months) As a Contact Center Agent with Salud, you will be responsible for answering all inc...
  • 1 Month Ago

S
Contact Center EL Associate
  • S & S Worldwide Inc
  • Colchester, CT
  • Job Description Job Description SEASONAL CONTACT CENTER ASSOCIATE Reports To: Contact Center Supervisor Summary of Respo...
  • 3/28/2024 12:00:00 AM

S
Contact Center Supervisor
  • Serenity Healthcare
  • Fort Worth, TX
  • Contact Center Supervisor - Onsite **Location: Fort Worth, TX** Are you ready to lead a team that plays a pivotal role i...
  • 3/28/2024 12:00:00 AM

Z
Advising Services Operations Manager
  • Zeiders Enterprises
  • Woodbridge, VA
  • Job Title: Advising Services Operations Manager Zeiders is an industry leader in military and family support. Our compan...
  • 3/28/2024 12:00:00 AM

S
Bank Contact Center Supervisor
  • State Bank of India (California)
  • Los Angeles, CA
  • Job Description Job Description Our Headquarters located in Downtown Los Angeles is seeking a Contact Center Supervisor ...
  • 3/27/2024 12:00:00 AM

M
Lead, Customer Experience Communications
  • MedVantx, Inc.
  • Sioux Falls, SD
  • **Lead, Customer Experience CommunicationsSioux Falls, South Dakota, United States** At Medvantx, we deliver care that g...
  • 3/25/2024 12:00:00 AM

B
Member Engagement Supervisor
  • BeneLynk
  • Fort Lauderdale, FL
  • COMPANY OVERVIEW Does the idea of applying your talents at a company that assists people in understanding how to obtain ...
  • 3/25/2024 12:00:00 AM

S
Call Center Lead - Full Time
  • Sahara Las Vegas
  • Las Vegas, NV
  • Are you motivated to Have Fun & Make Friends? We are, so if you want to feel excited on your way to work and can't wait ...
  • 3/24/2024 12:00:00 AM

T
Manager, Contact Center
  • The University of Miami
  • Miami, FL
  • Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click he...
  • 3/24/2024 12:00:00 AM

Colorado (/ˌkɒləˈrædoʊ, -ˈrɑːdoʊ/ (listen), other variants) is a state of the Western United States encompassing most of the southern Rocky Mountains as well as the northeastern portion of the Colorado Plateau and the western edge of the Great Plains. It is the 8th most extensive and 21st most populous U.S. state. The estimated population of Colorado was 5,695,564 on July 1, 2018, an increase of 13.25% since the 2010 United States Census. The state was named for the Colorado River, which early Spanish explorers named the Río Colorado for the ruddy silt the river carried from the mountains. The...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Supervisor jobs
$41,089 to $62,644

Outbound Contact Center Supervisor in Lafayette, LA
All employees are part of one team and all supervisors are supes of that team.
February 13, 2020