Outbound Contact Center Manager jobs in Valdosta, GA

Outbound Contact Center Manager manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures. Additionally, Outbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Outbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Outbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Contact center agent
  • AHS American Home Shield Corp
  • Tallahassee, FL FULL_TIME
  • Overview

    Responsibilities

    Summary :

    As an Authorizer, you will review contracts and determines coverage. You will negotiate pricing with contractors when applicable, inform members of non-covered claims when applicable and provides any necessary follow-up.

    Responsibilities :

    Responsible for authorizing repair / replacement of covered systems or appliances.

    Negotiates pricing with contractors. Informs customers of non-covered claims when applicable.

    Provides any necessary follow-up.

    Qualifications

    Minimum Education, Licensure and Professional Certification requirements :

    High school diploma or general education degree (GED) required; and / or an equivalent combination of education and experience

    Minimum Experience required

    1-3 years of customer service experience and / or training required

    Required Skills :

    Knowledge of how to read a contract

    Knowledge of business unit policies and procedures

    Customer service and conflict resolution

    Negotiation skills

    Computer skills (Microsoft Word, Excel, Outlook)

    Attention to detail

    Ability to multi-task

    Ability to adapt to a fast-paced environment

    Preferred Skills :

    Highly skilled in mathematics

    Strong deductive reasoning skills

    Effective communication skills

    Other / State Specific

    This role pays between $16 / hr to $17 / hr, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.

    Our approach to benefits is holistic, and includes health, wellbeing and financial components including : insurance for medical / pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.

    Last updated : 2024-03-08

  • 17 Days Ago

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Leasing Agent
  • H2 Property Manager
  • Tallahassee, FL PART_TIME,FULL_TIME
  • We are looking for capable Leasing Agent to perform all aspects of the leasing processes. From starting with the first initial interaction to turning them into happy tenants! We are looking for someon...
  • 16 Days Ago

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Financial Center Manager
  • First Commerce Credit Union
  • Valdosta, GA FULL_TIME
  • Financial Center Manager (Full Time) Multiple Locations: Valdosta, GA (in-office) Schedule: Monday - Friday Compensation: New competitive annual salary plus generous benefits package (see below for de...
  • 22 Days Ago

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Welcome Center Manager (I-75)
  • VISIT FLORIDA
  • Jennings, FL FULL_TIME
  • VISIT FLORIDA shares Florida sunshine with the world. As the state’s official tourism marketing organization, VISIT FLORIDA has been charged with selling an extraordinary vacation product since 1996. ...
  • 11 Days Ago

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Assistant Manager (New Center)
  • Default Board
  • Tallahassee, FL FULL_TIME
  • How to Maximize your opportunity to do rewarding work, your future leadership potential, and your career growth? Join an industry leader. [Become one, too!] Want to be a part of something exciting? He...
  • 1 Month Ago

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Assistant Salon Manager - Bradfordville Center
  • Great Clips
  • TALLAHASSEE, FL FULL_TIME
  • Got shears and a winning attitude? Have a yearning to earn and a desire to support other stylists? Then let’s talk! Maybe you’re a stylist who wants more responsibility, or you’re looking for a new op...
  • 19 Days Ago

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0 Outbound Contact Center Manager jobs found in Valdosta, GA area

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Member Services Representative - Part Time - Thomasville
  • Taymax Group
  • Thomasville, GA
  • Thomasville 14669 US Hwy 19 S, Thomasville, GA 31792, United States of America Pay : $10.00 - $11.00 It's fun to work in...
  • 3/28/2024 12:00:00 AM

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Assistant Community Manager - Lakeside Lakeview
  • Asset Living
  • Valdosta, GA
  • Company Overview Asset Living is a third-party management firm and a proven partner in fostering thriving communities na...
  • 3/28/2024 12:00:00 AM

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Driver - Relief Schedule -CDL A Permit
  • Pepsi Co
  • Valdosta, GA
  • **Driver - Relief Schedule -CDL A Permit** CAROUSEL_PARAGRAPH * USA * Delivery * 5000811490806 ** Share Job** ** Job Des...
  • 3/28/2024 12:00:00 AM

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Supervisor, Customer Service
  • Mediacom Bolt
  • Valdosta, GA
  • ** Position Description** **Supervisor, Customer Service** Location **Valdosta, GA - (CC W) Coastal** Working Hours **TB...
  • 3/27/2024 12:00:00 AM

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Field Safety Senior Specialist
  • Loram
  • Valdosta, GA
  • Job Title: Sr. Field Safety Specialist FLSA Status: Exempt Department: Environmental Health & Safety Reports to: Manager...
  • 3/27/2024 12:00:00 AM

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Service Advisor - Speedco
  • Loves Travel Stops & Country Store
  • Lake Park, GA
  • Req ID:427657 Address: 6847 Lake Park Belleville Rd Lake Park, GA, 31636 Welcome to Loves! OBJECTIVE: Service Advisors d...
  • 3/26/2024 12:00:00 AM

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Inbound Sales Representative - $15.00/hr + Commission (Remote)
  • Extra Space Storage LP
  • Valdosta, GA
  • **Inbound Sales Representative - $15.00/hr + Commission (Remote)** **Job Description** At Extra Space Storage, if it mat...
  • 3/24/2024 12:00:00 AM

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Director of Field and Customer Service
  • Cleaver-Brooks
  • Thomasville, GA
  • ** Director of Field and Customer Service** **Job Category****:** Service & Warranty **Requisition Number****:** DIREC02...
  • 3/24/2024 12:00:00 AM

Valdosta is a city in and the county seat of Lowndes County, located on the southern border of Georgia, United States. As of 2013, Valdosta has a total population of 56,481, and is the 14th largest city in Georgia. Valdosta is the principal city of the Valdosta Metropolitan Statistical Area, which in 2010 had a population of 139,588. It includes part of Brooks County to the west. Valdosta is the home of Valdosta State University, a regional university in the University System of Georgia with over 10,900 students. The local public Valdosta High School has the football program with the most wins...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$105,084 to $141,497
Valdosta, Georgia area prices
were up 1.5% from a year ago

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