Outbound Contact Center Manager jobs in Tupelo, MS

Outbound Contact Center Manager manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures. Additionally, Outbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Outbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Outbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Manager Distribution Center Operations
  • Ashley Furniture
  • Thaxton, MS FULL_TIME
  • Build Your Career with Ashley

    Distribution Center Operations Manager

    What Will You Do?

    You will direct production activities for multiple departments, work centers and processes on an assigned shift. This position will lead and mentor production Supervisors to achieve overall performance goals for production, cost, quality, and safety. The Operations Manager will coordinate production activities through planning with departmental Supervisors, Schedulers, HR Managers and Quality Systems Trainers to ensure that distribution objectives are accomplished in a timely and cost-effective manner.

    What Do You Need?

    • Associate Degree in Business or related field, or equivalent work experience, Required
    • 5 years' experience in production leadership or related area, Required
    • Supervisory/Management experience
    • Management of resources to optimize equipment, facilities, employees, methods, and materials
    • Lean and Continuous Quality Improvement principles
    • System improvement methods and capacity planning and product flow

    Who We Are

    At Ashley, we're more than a 're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.

    Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business.

    Apply today and find your home at Ashley

    Benefits We Offer

    • Health, Dental, Vision, Employee Assistance Program
    • Paid Vacation, Holidays, and Your Birthday off
    • Generous Employee Discount on home furnishings
    • Professional Development Opportunities
    • Ashley Wellness Centers (location specific) and Medical Tourism
    • Telehealth
    • 401(k) and Profit Sharing
    • Life Insurance

    Our Core Values

    • Honesty & Integrity
    • Passion, Drive, Discipline
    • Continuous Improvement/Operational Excellence
    • Dirty Fingernail
    • Growth Focused

    To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:

    Corporate Social Responsibility

    We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.

  • Just Posted

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Manager Distribution Center Operations
  • Ashley Furniture
  • Algoma, MS FULL_TIME
  • Build Your Career with Ashley Distribution Center Operations Manager What Will You Do? You will direct production activities for multiple departments, work centers and processes on an assigned shift. ...
  • Just Posted

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Manager Distribution Center Operations
  • Ashley Furniture
  • Sherman, MS FULL_TIME
  • Build Your Career with Ashley Distribution Center Operations Manager What Will You Do? You will direct production activities for multiple departments, work centers and processes on an assigned shift. ...
  • Just Posted

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Manager Distribution Center Operations
  • Ashley Furniture
  • Verona, MS FULL_TIME
  • Build Your Career with Ashley Distribution Center Operations Manager What Will You Do? You will direct production activities for multiple departments, work centers and processes on an assigned shift. ...
  • 2 Days Ago

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Manager Distribution Center Operations
  • Ashley Furniture
  • Shannon, MS FULL_TIME
  • Build Your Career with Ashley Distribution Center Operations Manager What Will You Do? You will direct production activities for multiple departments, work centers and processes on an assigned shift. ...
  • 2 Days Ago

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Manager Distribution Center Operations
  • Ashley Furniture
  • Ecru, MS FULL_TIME
  • Build Your Career with Ashley Distribution Center Operations Manager What Will You Do? You will direct production activities for multiple departments, work centers and processes on an assigned shift. ...
  • 2 Days Ago

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0 Outbound Contact Center Manager jobs found in Tupelo, MS area

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Customer Service Representative: New Albany, MS New Albany, MS
  • American Cash Advance
  • New Albany, MS
  • **Customer Service Representative: New Albany, MS** New Albany, MS Part-Time Customer Service Representative: Olive Bran...
  • 3/28/2024 12:00:00 AM

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Surveillance Investigator- Part Time
  • CoventBridge Group
  • Tupelo, MS
  • Overview: Surveillance Investigator Tupelo, MS area Immediate need for a Surveillance Investigator within the largest wo...
  • 3/28/2024 12:00:00 AM

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Cancer Registry Coordinator
  • North Mississippi Medical Center
  • Tupelo, MS
  • At North Mississippi Health Services, our mission is to continuously improve the health of the people of our region. Our...
  • 3/28/2024 12:00:00 AM

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Restorative Care Technician- 1 West Rehab(Full Time, 7a-7p,Weekend)
  • North Mississippi Medical Center
  • Tupelo, MS
  • At North Mississippi Health Services, our mission is to continuously improve the health of the people of our region. Our...
  • 3/28/2024 12:00:00 AM

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Coder II- Days
  • North Mississippi Medical Center
  • Tupelo, MS
  • At North Mississippi Health Services, our mission is to continuously improve the health of the people of our region. Our...
  • 3/28/2024 12:00:00 AM

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CRNA
  • North Mississippi Medical Center
  • Tupelo, MS
  • At North Mississippi Health Services, our mission is to continuously improve the health of the people of our region. Our...
  • 3/27/2024 12:00:00 AM

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Customer Service Representative
  • Genuine Parts Company
  • Tupelo, MS
  • SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer ...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative
  • Martinrea International Inc.
  • Tupelo, MS
  • * 16-Feb-2022 to 17-Apr-2022 (EST) * Tupelo * Tupelo, MS, USA * Salary * Full Time *Medical , Dental, Vision, 401K, Vaca...
  • 3/26/2024 12:00:00 AM

Tupelo /ˈtuːpəloʊ/ is a city in, and the county seat of, Lee County, Mississippi, United States. With an estimated population of 38,114 in 2017, Tupelo is the seventh-largest city in Mississippi and is considered a commercial, industrial, and cultural hub of North Mississippi. Tupelo was incorporated in 1867, although the area had earlier been settled as "Gum Pond" along the Mobile and Ohio Railroad. On February 7, 1934, Tupelo became the first city to receive power from the Tennessee Valley Authority thus giving it the nickname "The First TVA City." Much of the city was devastated by a maj...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$99,050 to $133,372
Tupelo, Mississippi area prices
were up 1.2% from a year ago

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