Outbound Contact Center Manager jobs in Saginaw, MI

Outbound Contact Center Manager manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures. Additionally, Outbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Outbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Outbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Contact Center Consultant I
  • Michigan Credit Union League
  • Midland, MI FULL_TIME
  • Organization: Members First CU
    Date Posted: January 10, 2024
    Region: Mid-Michigan
    Location of Position: Midland
    Position Level: Entry

    Do you have a passion for providing excellent member experience and thrive in a fast paced environment? Members First Credit Union is seeking an energetic Contact Center Consultant that has experience in customer service. This position has hybrid potential and offers a varied schedule.Interested individuals may go to our website at https://www.mfcu.net/Careers for a complete job description and to apply.
    We will empower you to be the best version of yourself while helping you maintain a positive work/life balance. We believe in purpose, belonging and joy; when our people find this in their work and the people they work with, amazing things happen. We encourage a better tomorrow by being trustworthy, caring and enthusiastic.

  • 13 Days Ago

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Contact center representative
  • Jackson Hewitt
  • Burton, MI FULL_TIME
  • At Jackson Hewitt and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is...
  • 1 Month Ago

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Contact center representative
  • Northland Area FCU
  • Alpena, MI FULL_TIME
  • Our contact center is on site at our Alpena, MI headquarter location. This is not a remote position. Are you looking for a change? Do you have the desire to help others and be a part of a dynamic team...
  • 1 Month Ago

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Contact Center Representative
  • Jackson Hewitt - 3159
  • Burton, MI FULL_TIME
  • At Jackson Hewitt and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency. This is...
  • 1 Month Ago

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Optometrist
  • Advanced Eyecare & Contact Lens Center --...
  • Chesaning, MI FULL_TIME
  • The Optometrist will conduct eye exams for Acuity Eyecare group and strive to practice to the full capacity of their license. The Optometrist will support practice growth by establishing patient relat...
  • 12 Days Ago

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Optician
  • Advanced Eyecare & Contact Lens Center --...
  • Chesaning, MI FULL_TIME
  • Opticians are responsible for selling eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses wit...
  • 1 Month Ago

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0 Outbound Contact Center Manager jobs found in Saginaw, MI area

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Attendant I - Safety
  • Total Safety U.S. Inc.
  • Bay City, MI
  • ** Attendant I - Safety** **Job Category****:** Technicians **Requisition Number****:** ATTEN003286 Showing 1 location *...
  • 3/29/2024 12:00:00 AM

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Toll Booth Service Agent
  • MCI Military Recruitment
  • Bay City, MI
  • POSITION OVERVIEW: TOLL BOOTH SERVICE AGENT We are looking for Customer Service Representatives to support inbound calls...
  • 3/29/2024 12:00:00 AM

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Customer Service Representative (Toll)
  • ValorVIP
  • Bay City, MI
  • POSITION OVERVIEW: CUSTOMER SERVICE REPRESENTATIVE (TOLL) We are looking for Customer Service Representatives to support...
  • 3/28/2024 12:00:00 AM

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CUSTOMER SERVICE REPRESENTATIVE
  • Spherion-Midland, Mi
  • Midland, MI
  • Job Description Job Description A Midland County service provider is seeking a reliable Customer Service Representative ...
  • 3/28/2024 12:00:00 AM

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Toll Customer Service Agent
  • MCI Careers
  • Bay City, MI
  • LOCATION: Bay City, MI JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus SALARY: $15.00 / hour BENEFITS & PERKS: LOCAL REPRE...
  • 3/27/2024 12:00:00 AM

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Call Center Reps
  • Highway and Heavy Parts
  • Midland, MI
  • Job Description Job Description Call Center Reps ($15 - $18 per hour plus Commission) Company Overview Highway and Heavy...
  • 3/26/2024 12:00:00 AM

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Customer Experience Sales Specialist Respiratory Flint MI Remote
  • Novartis Group.
  • Flint, MI
  • 340071BR **Customer Experience Sales Specialist Respiratory Flint MI Remote** Job Description 769 million. Thats how man...
  • 3/26/2024 12:00:00 AM

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Collections Representative (Toll)
  • MCI Jobs
  • Bay City, MI
  • POSITION OVERVIEW: COLLECTIONS REPRESENTATIVE (TOLL) We are looking for Customer Service Representatives to support inbo...
  • 3/25/2024 12:00:00 AM

Saginaw (/ˈsæɡɪnɔː/) is a city in the U.S. state of Michigan and the seat of Saginaw County. The city of Saginaw and Saginaw County are both located in the area known as Mid-Michigan or Central Michigan. The city of Saginaw is located adjacent to Saginaw Charter Township and is considered part of the Tri-City area, along with neighboring Bay City and Midland. The Saginaw County MSA had a population of 196,542 in 2013. The city is also the largest municipality within the Saginaw, Midland, and Bay City Metropolitan Area. The city of Saginaw was a thriving lumber town in the 19th century and an i...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$110,040 to $148,171
Saginaw, Michigan area prices
were up 1.3% from a year ago

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