Outbound Contact Center Manager manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures. Additionally, Outbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Outbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Outbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Does this describe you: 1) You have a cheerful disposition and you love to talk; 2) you've been told "you oughta be in sales"; 3) you like a challenge; 4) you want to work-at-home? If so, you just found your perfect job!
Buildingstars is hiring 10 full-time, remote customer service reps to make outbound business to business (B2B) phone calls to potential clients. Your goal is to build rapport with the client to get them to schedule sales appointments with our outside sales team. We provide you the software and the prospects and the training for you to be successful!
Eligible States - While this is a remote position, you must live and work in Illinois to be considered for this position. Your hourly rate will be $13.00/hour (plus bonus) until you reach 15 appointments. Thereafter, your hourly rate will increase to $15.00/hour, plus bonus and commissions!
Essential Duties Include:
Desired Skills and Experience:
WHAT'S IN IT FOR YOU?
Don’t miss out on this career changing opportunity! We have been named a Top Workplaces for six years' running - 2018, 2019, 2020, 2021, 2022 and 2023!!!
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0 Outbound Contact Center Manager jobs found in Rockford, IL area