Outbound Contact Center Manager jobs in Norwich, CT

Outbound Contact Center Manager manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures. Additionally, Outbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Outbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Outbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Sales Assistant Manager
  • Rent-A-Center
  • Brooklyn, CT FULL_TIME
  • Rent A Center

    Ready to do your best work?

    Interested in a minimum starting hourly rate of $18.00?

    Why should I apply in just a few clicks?

    • Paid Time Off and Sundays Off -- We are Closed!
    • Full-Time Employment and a Consistent Schedule
    • Weekly Pay (companywide) or Daily Pay (app that allows easy access to pay as it is earned each day)
    • Award Winning Culture with the Opportunity to Advance
    • Great Benefits (health insurance, 401(k) with company match, etc.)

    What will you do? Provide underserved customers access to high-quality goods that enhance their quality of life. You will do meaningful work and make a difference in our customers' lives!

    A day in the life of a Sales Assistant Manager:

    • Sales: Responsible for sales growth through completed rental agreements and prospecting new business and customers
    • Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes
    • Deliveries & Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
    • Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind

    What are the minimum requirements?

    • 1-3 years of retail/customer service, sales, or collections experience
    • High school diploma or equivalent
    • Must be at least 18 years of age
    • Valid state driver's license and good driving record -- You WILL you be driving the company vehicles
    • Ability to lift and move product such as furniture, electronics, and appliances
    • Great communication and customer service skills

    What are some additional helpful traits?

    • Seeking more than just a job, but a CAREER
    • A desire to improve our customer's lives
    • A hunger to learn the business
    • Grit and determination

    This is an excerpt from the full job description and is not intended to be all-inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent-A-Center is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer.

    Full job description provided in Onboarding

  • 10 Days Ago

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Financial Center Manager Associate - Durham
  • Fifth Third Bank, National Association
  • Valley, RI FULL_TIME
  • Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Financia...
  • 1 Month Ago

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Practice Manager
  • Generations Family Health Center Inc
  • Danielson, CT FULL_TIME
  • Practice Manager (Full-time, 40 hours/week) Generations Family Health Center, Inc. is a regional community health center covering a thirty-seven town rural region in eastern Connecticut with sites loc...
  • 20 Days Ago

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Practice Manager
  • GENERATIONS FAMILY HEALTH CENTER INC
  • Danielson, CT OTHER
  • Job Details Level: Experienced Job Location: GEN Danielson - Danielson, CT Position Type: Full Time Salary Range: Undisclosed Job Category: Health Care DescriptionPractice Manager (Full-time, 40 hours...
  • 1 Month Ago

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Case Manager: Eastern Region Service Center- 5667
  • Community Health Resources (CHR)
  • Willimantic, CT FULL_TIME
  • With a career at CHR, you can look forward to a respectful workplace, an inclusive culture, and most importantly, a family. A career can mean different things at different workplaces. Apply now to see...
  • 12 Days Ago

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Case Manager: Eastern Region Service Center- 5667
  • CHR Career Opportunities
  • Willimantic, CT FULL_TIME
  • With a career at CHR, you can look forward to a respectful workplace, an inclusive culture, and most importantly, a family. A career can mean different things at different workplaces. Apply now to see...
  • 12 Days Ago

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0 Outbound Contact Center Manager jobs found in Norwich, CT area

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Customer Relationship Advocate Career Development Experience- Smithfield, RI
  • Fidelity Investments
  • Norwich, CT
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 3/29/2024 12:00:00 AM

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Customer Service Representative- Smithfield, RI
  • Fidelity Investments
  • Norwich, CT
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 3/29/2024 12:00:00 AM

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Patient Service Representative
  • Thundermist Health Center
  • Wakefield, RI
  • Job Description Job Description General Responsibilities: Takes complete and accurate messages, schedules appointments, ...
  • 3/28/2024 12:00:00 AM

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SEASONAL Inbound Processing Associate
  • S & S Worldwide Inc
  • Norwich, CT
  • Job Description Job Description SEASONAL POSITION Summary of Responsibilities: Responsible for handling all returned goo...
  • 3/28/2024 12:00:00 AM

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Retail Service Specialist
  • O'Reilly Auto Parts
  • Ballouville, CT
  • The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service,...
  • 3/28/2024 12:00:00 AM

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Customer Service Advisor
  • Apetito Ltd.
  • Preston, CT
  • ** Customer Service Advisor** ** 9.50 per hour + Bonus + Benefits** * Location: Lancashire-Preston, UK | * Contract type...
  • 3/27/2024 12:00:00 AM

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Representative- Customer Service
  • EssilorLuxottica
  • Warwick, RI
  • Requisition ID: 839838 Position:Full-Time We are EssilorLuxottica, a global leader in the design, manufacture and distri...
  • 3/27/2024 12:00:00 AM

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Retail Service Specialist
  • O'Reilly Auto Parts
  • North Kingstown, RI
  • The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service,...
  • 3/26/2024 12:00:00 AM

Norwich, known as 'The Rose of New England,' is a city in New London County, Connecticut, United States. The population was 40,493 at the 2010 United States Census. Three rivers, the Yantic, the Shetucket, and the Quinebaug, flow into the city and form its harbor, from which the Thames River flows south to Long Island Sound. According to the United States Census Bureau, the city has a total area of 29.5 square miles (76.4 km2), of which 28.3 sq mi (73.4 km2) is land and 1.2 sq mi (3.0 km2) (3.87%) is water....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$125,432 to $168,897
Norwich, Connecticut area prices
were up 1.7% from a year ago

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