Outbound Contact Center Manager jobs in New London, CT

Outbound Contact Center Manager manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures. Additionally, Outbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Outbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Outbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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CONTACT CENTER-MEMBER SERVICE REPRESENTATIVE
  • Charter Oak Federal Credit Union
  • Waterford, CT FULL_TIME
  • CONTACT CENTER- MEMBER SERVICE REPRESENTATIVE

    Be a part of the Charter Oak Federal Credit Union Team!

    The Credit Union is hiring for a Contact Center Member Service Representatives. 

    Contact Center Member Service Representative is responsible for providing outstanding member service while answering questions, solving problems, and providing solutions via the telephone, online and email.

    Prior Contact Center or banking experience is required. Successful candidate must possess excellent communication and interpersonal skills. The ability to work in a fast paced team environment is essential.

    Equal Opportunity Employer Veterans/Disabled


  • 23 Days Ago

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RN Unit Manager
  • Pendleton Rehabilitation and Nursing Center
  • Stonington, CT FULL_TIME
  • Pendleton Rehabilitation & Nursing Center in Mystic, CT is a beautiful 120 bed facility in Mystic, CT offering competitive wages and a safe, technologically advanced work environment with career advan...
  • 23 Days Ago

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Unit Manager, RN or LPN
  • Pendleton Rehabilitation and Nursing Center
  • Stonington, CT FULL_TIME
  • Unit Manager, RN or LPN - Days Nursing Home/Healthcare facility located in Mystic, Connecticut is currently looking for a Registered Nurse, RN or LPN Supervisor to join our amazing Team! Apply today t...
  • 1 Day Ago

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Human Resource Manager (FT)
  • Secor Auto Center
  • London, CT FULL_TIME
  • Family owned and operated in the Southeastern Connecticut. Secor Automotive Group is in search of a Human Resource Manager with previous Automotive Human Resources experience preferred.About Us:Our De...
  • 15 Days Ago

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NTI Recruitment and Admissions Manager
  • Eugene O'Neill Theater Center
  • Waterford, CT FULL_TIME
  • National Theater Institute Recruitment and Admissions Manager Eugene O’Neill Theater Center The National Theater Institute (NTI) at the Eugene O’Neill Theater Center (The O’Neill) is in search of a Re...
  • 16 Days Ago

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Recovery Community Center Manager - (New London)
  • Connecticut Community for Addiction Recovery (CCAR)
  • London, CT FULL_TIME
  • CCAR is looking for a full time Recovery Community Center Manager to manage the daily operations of the Recovery Community Center and coordinate recovery support services in the center. This position ...
  • 19 Days Ago

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0 Outbound Contact Center Manager jobs found in New London, CT area

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Customer Relationship Advocate Career Development Experience- Smithfield, RI
  • Fidelity Investments
  • Norwich, CT
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 3/29/2024 12:00:00 AM

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Customer Service Representative- Smithfield, RI
  • Fidelity Investments
  • Norwich, CT
  • Job Description: Customer Relationship Advocate Career Development Experience Join our team of Customer Relationship Adv...
  • 3/29/2024 12:00:00 AM

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Call Center Representative
  • Axe Elite
  • Rocky Hill, CT
  • Job Description Job Description We are currently hiring agents for a technology call center representative position for ...
  • 3/29/2024 12:00:00 AM

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Patient Service Representative
  • Thundermist Health Center
  • Wakefield, RI
  • Job Description Job Description General Responsibilities: Takes complete and accurate messages, schedules appointments, ...
  • 3/28/2024 12:00:00 AM

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SEASONAL Inbound Processing Associate
  • S & S Worldwide Inc
  • Norwich, CT
  • Job Description Job Description SEASONAL POSITION Summary of Responsibilities: Responsible for handling all returned goo...
  • 3/28/2024 12:00:00 AM

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Retail Service Specialist
  • O'Reilly Auto Parts
  • Ballouville, CT
  • The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service,...
  • 3/28/2024 12:00:00 AM

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Customer Service Advisor
  • Apetito Ltd.
  • Preston, CT
  • ** Customer Service Advisor** ** 9.50 per hour + Bonus + Benefits** * Location: Lancashire-Preston, UK | * Contract type...
  • 3/27/2024 12:00:00 AM

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Retail Service Specialist
  • O'Reilly Auto Parts
  • North Kingstown, RI
  • The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service,...
  • 3/26/2024 12:00:00 AM

New London is a seaport city and a port of entry on the northeast coast of the United States, located at the mouth of the Thames River in New London County, Connecticut. It was one of the world's three busiest whaling ports for several decades beginning in the early 19th century, along with Nantucket and New Bedford, Massachusetts. The wealth that whaling brought into the city furnished the capital to fund much of the city's present architecture. The city subsequently became home to other shipping and manufacturing industries, but it has gradually lost most of its industrial heart. New London ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$125,127 to $168,486
New London, Connecticut area prices
were up 1.7% from a year ago

Outbound Contact Center Manager in Ventura, CA
With an advanced solution for outbound communications, organizations can grow and strengthen their customer relationships and uncover new sales opportunities – turning every customer conversation into a fruitful one.
December 27, 2019
Outbound Contact Center Manager in Fargo, ND
The Cisco Outbound Option application, with its combination of outbound dialing modes, enables call centers to manage outbound calls.
January 18, 2020
Outbound Contact Center Manager in Anchorage, AK
From now on, we offer all Autom8 Connect customers a dedicated Customer Success Manager for their first month.
January 05, 2020