Outbound Contact Center Manager jobs in Johnson City, TN

OR Manager

Mountain Empire Surgery Center is a leading multispecialty surgery center dedicated to providing high-quality surgical care in a comfortable and patient-focused environment. Our center prides itself on a culture of excellence, teamwork, and patient satisfaction.

Position Overview: We are seeking an experienced and dedicated OR Manager to join our team. The OR Manager will play a key role in overseeing and managing the daily operations of our operating rooms, ensuring efficient workflow, high standards of patient care, and a positive working environment for our surgical team.

Responsibilities:

• Manage and oversee the daily operations of the operating rooms, including scheduling, staffing, and resource allocation.
• Ensure compliance with regulatory standards, policies, and procedures related to surgical services.
• Collaborate with surgeons, anesthesia providers, and other healthcare professionals to optimize patient outcomes and experiences.
• Develop and implement quality improvement initiatives to enhance patient safety and satisfaction.
• Supervise and mentor OR staff, providing guidance, training, and support as needed.
• Participate in budgeting, inventory management, and equipment maintenance activities.
• Foster a culture of teamwork, professionalism, and continuous learning within the OR team.

Qualifications:

• Bachelor's degree in Nursing (preferred)
• Current RN license
• Current BLS and ACLS certification
• CNOR certification (preferred).
• Minimum of 3-5 years of experience in perioperative services, with at least 2 years in a managerial or supervisory role.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of regulatory requirements and best practices in surgical services.
• Ability to prioritize, problem-solve, and make sound decisions in a fast-paced environment.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work setting:

• In-person

Experience:

• Perioperative Services: 3 years (Preferred)
• Managerial or Supervisory Role: 2 years (Preferred)

License/Certification:

• Current RN license (Preferred)

Ability to Relocate:

• Johnson City, TN: Relocate before starting work (Required)

Work Location: In person