Outbound Contact Center Manager jobs in Haverhill, MA

Outbound Contact Center Manager manages outbound call center operations and agents that sell products or services to new and existing customers. Develops standards and monitors metrics and targets for call volume, sales, and timeliness. Being an Outbound Contact Center Manager implements sales and product training to ensure staff is updated on product and service offerings and upsell techniques. Sets and communicates operational policies and procedures. Additionally, Outbound Contact Center Manager may require a bachelor's degree. Typically reports to a director. The Outbound Contact Center Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Outbound Contact Center Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)

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Supervisory Contact Representative (Customer Service Group Manager) NTE 1-Year
  • Internal Revenue Service
  • Andover, MA FULL_TIME
  • Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

    WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov
  • 10 Days Ago

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Store Manager
  • Garage clothing-Store manager-Mall of Rockingham,...
  • Salem, NH FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 22 Days Ago

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Assistant Store Manager
  • Garage Clothing-Assistant Manager-Rockingham Mall,...
  • Salem, NH FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 17 Days Ago

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Assistant Store Manager-Garage Clothing-The Rockingham Mall-Salem NH
  • Garage Clothing-Assistant Manager-Rockingham Mall,...
  • Salem, NH FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 6 Days Ago

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Category Manager Center Store
  • Haffner's
  • Lawrence, MA FULL_TIME
  • DescriptionHaffner's: A Regional Leader Fueled by Family, Integrity, and Safety. At Haffner's, we're more than a company – we're a family. As a prominent wholesale fuel distributor in New England, we'...
  • Just Posted

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Center Human Resource Manager
  • Genesis HealthCare
  • Danvers, MA FULL_TIME
  • Benefits*Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off*Variable compensation plans*Inclusive workplace with DEI committee. DEI is a part of our company's DNA.*Tuition, Trave...
  • 2 Days Ago

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0 Outbound Contact Center Manager jobs found in Haverhill, MA area

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Retail Service Specialist
  • O'Reilly Auto Parts
  • Dracut, MA
  • The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service,...
  • 3/28/2024 12:00:00 AM

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Retail Service Specialist
  • O'Reilly Auto Parts
  • Tewksbury, MA
  • The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service,...
  • 3/28/2024 12:00:00 AM

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Customer Support / Inside Sales
  • NESC Staffing, Corp
  • Topsfield, MA
  • Job Description Job Description Customer Support / Inside Sales If you enjoy working for small, technical company this i...
  • 3/27/2024 12:00:00 AM

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Retail Customer Experience Supervisor
  • The TJX Companies, Inc.
  • Middleton, MA
  • Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same com...
  • 3/27/2024 12:00:00 AM

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Bilingual Customer Service Associate
  • Wicked Staffing Solutions
  • Salem, NH
  • Job Description Job Description Bilingual Customer Service Agent Type: Temp to perm Available shifts: (Monday-Friday) 8:...
  • 3/26/2024 12:00:00 AM

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Outsourcing Delivery Analyst - Tax Information Reporting
  • Markit Ltd
  • Andover, MA
  • Outsourcing Delivery Analyst - Tax Information Reporting in Andover - Brickstone Square **Outsourcing Delivery Analyst -...
  • 3/26/2024 12:00:00 AM

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Customer Service Representative - Exeter, NH
  • Enterprise Truck Rental
  • Exeter, NH
  • **Customer Service Representative - Exeter, NH** **Job ID** 388391 Exeter, NH **Overview** Enterprise Rent A Car in Exet...
  • 3/26/2024 12:00:00 AM

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Retail Service Specialist
  • O'Reilly Auto Parts
  • Haverhill, MA
  • The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service,...
  • 3/25/2024 12:00:00 AM

According to the United States Census Bureau, the city has a total area of 35.6 square miles (92.3 km2), of which 33.0 square miles (85.4 km2) is land and 2.7 square miles (6.9 km2), or 7.47%, is water. The city ranks 60th in the Commonwealth in terms of land area, and is the largest city or town in Essex County. Haverhill is drained by the Little and Merrimack rivers, the latter separating the Bradford section of town from the rest of Haverhill. The highest point in the city is found on Ayers Hill, a drumlin with two knobs of almost equal elevation of at least 335 feet (102 m), according to ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Outbound Contact Center Manager jobs
$125,397 to $168,850
Haverhill, Massachusetts area prices
were up 1.6% from a year ago

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With an advanced solution for outbound communications, organizations can grow and strengthen their customer relationships and uncover new sales opportunities – turning every customer conversation into a fruitful one.
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The Cisco Outbound Option application, with its combination of outbound dialing modes, enables call centers to manage outbound calls.
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From now on, we offer all Autom8 Connect customers a dedicated Customer Success Manager for their first month.
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