This announcement will remain active until a sufficient number of applications has been received and may close at anytime.
The Broward County Board of County Commissioners is seeking qualified candidates for a Learning & Organizational Development Specialist.
The Learning & Organizational Development Specialist (Program Project Coordinator Senior classification) within the Human Resources Division is responsible for the design and delivery of training and development programs to improve individual and organizational performance.
The ideal candidate will have expertise in Training & Development, Instructional design, Organizational development, Program management, Coaching and Facilitation skills. In this role, you will have exposure to a variety of professions, personal growth opportunities and the opportunity to impact the community.
The key responsibilities include:
• Learning and Development Program Design. Design and develop L&D programs to meet individual and organizational learning needs within specified timescales and resources; identify and incorporate appropriate L&D methodologies and delivery channels; develop relevant content and high-quality learning resources to create high levels of learner engagement and achievement of learning outcomes.
• Learning and Development Program Delivery. Deliver training courses or programs, engaging, advising, and guiding learners and evaluating the achievement of intended learning outcomes.
• Learning Needs Analysis. Engage with team or department line managers to clarify short-term priorities for Learning and Development interventions; gather relevant data on performance and current levels of competence; identify gaps in relation to required levels and obtain agreement on required outcomes.
• Measurement and Analysis. Monitor, evaluate, or record training activities for program
effectiveness. Evaluate modes of training delivery, such as in-person or virtual to optimize
training effectiveness, training costs, or desired impacts.
• Personal Capability Building. Develop own capabilities by participating in assessment and
development planning activities as well as formal and informal training and coaching; gain or
maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.
Minimum Education and Experience Requirements
Requires a Bachelor's degree from an accredited college or university with major coursework in business or public administration or closely related field.
(One year of relevant experience may be substituted for each year of required education.)
Requires four (4) years of experience in human resources work specifically in the area of training & development or closely related experience.
Possess and maintain a valid Florida Class E Driver's License based on area of assignment.
Preferences:
- Masters in Human Resources, Organizational Development, Business, Public Administration or related field.
- Instructional Design Certification
- Facilitation Skills Certification
- Training & Development Certification
- OD Certification
- Gallup Clifton Strengths Coach
- MBTI Practitioner
- Blanchard or Crucial Learning certified
- Hogan Assessment certified
DUTIES AND RESPONSIBILITIES:
The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.
Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or division representatives.
Design, plan, organize, or direct orientation and training programs for employees. Design, enhance and deliver specific training programs aligned to business objectives.
Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures; prioritizing learning in the flow of work.
Obtain, organize, or develop training procedure manuals, guides, or course materials, such as
handouts or visual materials.
Monitor, evaluate, or record training activities for program effectiveness. Develop alternative
training methods if expected improvements are not seen.
Evaluate modes of training delivery, such as in-person or virtual to optimize training
effectiveness, training costs, or desired impacts.
Keep up with developments in area of expertise by reading current journals, books, or magazine articles.
Performs other related work as assigned.
Physical Demands
Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.
Typically performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. May vary by work location.
Unavoidable Hazards (Work Environment)
Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.
Varies by work location.
CompetenciesMakes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
Makes good and timely decisions that keep the organization moving forward. Ensures that people's decisions comply with policies and standards. Integrates analysis, experience, and other inputs to make effective decisions. Accepts workable decisions and also seeks better alternatives.
Seeing ahead to future possibilities and translating them into breakthrough strategies. Provides a clear picture of the organization's vision and strategy and what the team needs to do to realize them. Develops longer-term strategies that capitalize on the organization's distinct capabilities and emerging trends in the market.
Plans and prioritizes work to meet commitments aligned with organizational goals. Stays focused on plans and improvises in response to changes, including risks and contingencies. Aligns own team's work with other workgroups'. Looks ahead to determine and obtain needed resources to complete plans.
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Tailors communication content and style to the needs of others. Pays attention to others' input and perspectives, asks questions, and summarizes to confirm understanding.
Adapts approach and demeanor in real time to match the shifting demands of different situations. Sees even subtle cues to adapt; deploys a wide range of behaviors to stay effective. Exemplifies flexibility and resourcefulness; responds deftly to a variety of challenges and situations.
County Core ValuesAll Broward County employees strive to demonstrate the County's four core behavioral competencies.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
- Values differences: Recognizing the value that different perspectives and cultures bring to an organization.
Americans with Disabilities Act (ADA) Compliance
Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.
Emergency Management Responsibilities
Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.
County-wide Employee Responsibilities
All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.
All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.