Order Fulfillment Manager manages the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Manager implements scalable business processes and customer service standards to deliver efficient order processing. Uses order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Manager monitors inventories utilizing systematic procedures to maintain appropriate levels of products. Coordinates with stakeholders to troubleshoot and resolve workflow issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Order Fulfillment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Order Fulfillment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Join our team as Order Fulfillment and Receiving and make an impact on food insecurity!
Are you a hard worker with a passion for creating equitable access to nutritious food? Do you want to use your skills to help address the root causes and impact of hunger in the Kansas City metro area?
If so, we have the perfect opportunity for you!
About Us : Harvesters employees are mission-driven : we want to improve how our neighbors access nutritious food. We're a friendly, dedicated, and passionate bunch of folks.
We offer a robust benefits package, including employee paid medical, dental, life and disability insurance and a 403b plan.
Our paid time off is generous and includes paid holidays. We're building a hardworking and diverse team that works hard toward shared goals.
We also support our employees' growth and desire to live well-rounded lives.
The Role : The Order Fulfillment and Receiving position will ensure that all functions of receiving, processing, picking and item identification are completed accurately and on a timely basis.
Accurately fulfill customer orders and stage them in the appropriate locations. This position requires safely and securely operating and maintaining material handling equipment.
It is essential to maintain a clean, neat, and orderly work area. Harvesters employees conduct operations in a manner which promotes safety and complies with OSHA, MSDS standards, and Harvesters' safety and sanitation policies.
Other aspects of the job :
The ability to effectively communicate and interact with coworkers, managers and customers / clients is vital to this role's success.
A dedication to the mission and values of Harvesters will help you reach your goals. This position functions in an office and warehouse environment and requires travel within the warehouse areas.
It requires the use of general office equipment such as telephone, computers, calculators, fax and copiers and extensive walking across the warehouse and back and forth to the office.
It occasionally requires lifting over 50 pounds and lifting of 20 to 50 pounds approximately 75% of the time. You will spend 90% of your time in a warehouse environment and 10% stationary working at a computer terminal.
This position requires an understanding of all Harvesters food safety policies and compliance with all food safety related procedures.
Qualifications :
Harvesters is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.
For individuals with disabilities who would like to request an accommodation, please contact Human Resources.
Please note : Our Kansas Distribution Center is relocating to Lawrence in summer 2024.
Last updated : 2024-02-25