Order Fulfillment Manager manages the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Manager implements scalable business processes and customer service standards to deliver efficient order processing. Uses order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Manager monitors inventories utilizing systematic procedures to maintain appropriate levels of products. Coordinates with stakeholders to troubleshoot and resolve workflow issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Order Fulfillment Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Order Fulfillment Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Description
Arrowhead Promotion and Fulfillment Co. Inc. is a leading promotional marketing services provider to many of America’s largest companies and their brands. As marketing partners, these companies look for our team to bring their brand promotions to life and ensure a successful experience for their customers. We serve a variety of industries and companies including Consumer Package Goods, Pharmaceutical, Manufacturing, Automotive, Outdoor Products, Retailers and more. From Sweepstakes, Games and Contests to ongoing Loyalty Marketing Programs, we have solutions to meet and exceed our clients expectations.
Arrowhead Promotion and Fulfillment is looking for a Client Relationship Manager (Account Manager) to develop and grow relationships of assigned clients and growth of client sales. The Client Relationship Manager position is located in Grand Rapids, MN and is responsible for assuring departments working on client programs have clear and concise information about programs, along with leading, coaching and developing Account Coordinators and Account Support Assistants. Arrowhead offers a variety of benefits including:
Requirements
Client Relationship Manager Essential Duties and Responsibilities (other duties may be assigned as necessary):
Client Relationship Manager Skills/Qualifications:
Client Relationship Manager Physical Demands and Work Environment:
The Client Relationship Manager job description lists the minimum qualifications and experience for this role and is not all-inclusive. Other responsibilities may be assigned at any time. Arrowhead Promotion and Fulfillment Co. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, state or local laws.
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