Order Fulfillment Director jobs in Santa Cruz, CA

Order Fulfillment Director leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Director develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Director establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. The Order Fulfillment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Order Fulfillment Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Manager, Fulfillment & Distribution
  • SCN BestCo
  • Santa Cruz, CA FULL_TIME
  • We believe being healthy should not require tradeoffs. SCN BestCo is a leading innovator, developer and manufacturer of Vitamin, Mineral & Supplement (VMS), Over-the-Counter (OTC) and prebiotics/probiotics in enjoyable forms such as gummies, lozenges and chews. With over 50 years of excellence, our team leads the way in changing how consumers make healthier choices.  With unique food science expertise and proprietary processes, we’ve pioneered many firsts.  The fire in our belly to create new to the world products has guided and continues to be core to our mission of making health and wellness more enjoyable. Come join us and become a part of our winning formula!

    The Manager, Fulfillment & Distribution oversees all activities related to inbound and outbound transportation, receiving, storage, order fulfillment, and production line supply. The role develops processes, systems, training, and metrics to maximize sales and ensure safety, GMPs, inventory accuracy, order accuracy, space utilization, line supply, and costs achieve targets. The Manager, Fulfillment & Distribution oversees and develops the warehouse, fulfillment, and distribution teams and ensures impeccable customer service to internal and external customers.

    Estimated starting annual base salary is $123,163.57 - $184,745.35 less applicable withholdings and deductions, paid on a bi-weekly basis. Please note that the actual compensation offered may vary based on relevant factors as determined by the Company, which may include, but is not limited to, location, experience, qualifications, education, skillset, and market conditions. The target base compensation for this role is in the low to middle of the range, with the top of the range reserved for only exceptional circumstances. In addition, this role is eligible for a discretionary, variable annual incentive, paid based on Company performance factors. SCN BestCo offers a competitive benefits package to eligible full-time employees, which currently includes medical, dental, and vision plans, 401(k) with employer matching contributions, life insurance, paid time off, tuition reimbursement, and more, as well as paid sick leave in accordance with applicable law. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time

    Essential Duties and Responsibilities

    • Strategically oversee all activities related to inbound and outbound transportation, receiving, put-away, storage, order-picking, staging, loading trucks, production line supply, return to stock and customer service.
    • Direct, optimize, and coordinate the full order cycle; review stock levels; reorder and track movement of goods.
    • Ensure that the Warehouse teams consistently meet safety, quality compliance, inventory and order accuracy, space utilization, on-time in-full (OTIF) orders to production, productivity, cost, and timeliness targets.
    • Track and manage all key performance indicators (KPIs) to target including Recordable Injury Incident Rate (RIIR), GMP compliance, enabling revenue target achievement, inventory accuracy, over shortage and damage (OS&Ds), total warehouse utilization, production OTIF, fulfillment and distribution costs, among others.
    • Effectively handle and ensure resolution of Warehouse-related problems, incidents, or complaints.
    • Manage relationships and negotiate agreements with warehouse owners, brokers, carriers, suppliers, manufacturers, retailers, and consumers.
    • Develop and lead cycle-count program.
    • Ensure order accuracy for both inbound and outbound shipments.
    • Ensure materials, packaging and finished goods are delivered to sites as required for production/customer commitments.
    • Effectively manage the department budget.
    • Continually assess and improve performance.
    • Ensure the maintenance and security of equipment, products, and supplies against damage and theft.

     

    People Leader Responsibilities

    If direct reports are assigned, the position carries out People Leader Responsibilities in accordance with the Company’s policies and applicable laws. Responsibilities include:

    • Hire, coach, train, and develop Fulfillment and Distribution staff.
    • Direct and indirect supervision of staff to include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance, rewarding, and administering corrective actions; and addressing complaints and resolving problems.
    • Provide 360-degree feedback, as requested, for leaders, peers, and subordinate team members.

     

    Required Qualifications

    Education & Experience:

    • Bachelor’s degree in supply chain, operations management, or related field.
    • 8 years’ professional warehouse, distribution, and supply chain experience.
    • 6 years’ progressive professional experience in leadership, supervision, and management.

     

    Knowledge, Skills, & Abilities (KSAs):

    • Proficient in Microsoft Office including Word, Excel, PowerPoint, and Outlook.
    • Experience working with enterprise resource planning (ERP) systems.
    • Proven success developing and managing high performing teams, including through transformational change.
    • Knowledge of KPIs and proven experience implementing related plans successfully.
    • Knowledge of business and management principles involved in leadership and coordination of people and resources.
    • Proven ability to identify complex problems and review related information to develop, evaluate, and implement solutions.
    • Excellent time management, organization, verbal, and written communication skills.
    • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
    • Must have the ability to communicate effectively, both verbally and in writing, with internal staff and management. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
    • Must be able to demonstrate practical problem solving and trouble shooting skills. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

     

    Preferred Qualifications

    • Master’s degree in business administration or related field.
    • Certification in Material Management, APICS, and/or Lean Supply Chain.
    • Bilingual in English/Spanish.
    • Experience working in a cGMP environment.

     

    Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 

  • 5 Days Ago

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Oracle Order to Cash Expert with SCM
  • I20 Technologies
  • Watsonville, CA CONTRACTOR
  • Title: Oracle SCM Consultant REMOTE with Travel -25% minimum Client Location: Watsonville, CA Job Description: MUST HAVE: 1. Oracle Cloud Supply Chain design/configuration – e.g. Inventory, Order Mgmt...
  • 1 Month Ago

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GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks) (T2795)
  • TARGET
  • Capitola, CA OTHER
  • Starting Hourly Rate / Salario por Hora Inicial: $17.75 USDALL ABOUT TARGETAs a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading...
  • 5 Days Ago

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GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks) (T1143)
  • TARGET
  • Watsonville, CA OTHER
  • Starting Hourly Rate / Salario por Hora Inicial: $17.50 USDALL ABOUT TARGETAs a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading...
  • 6 Days Ago

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EEO Director
  • University of California Santa Cruz
  • Santa Cruz, CA FULL_TIME
  • EEO Director Location: Santa Cruz Job ID: 57228 JOB POSTING The Search Firm, Another Source, is assisting UC Santa Cruz in this search. Interested parties seeking more information before applying are ...
  • 23 Days Ago

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Director of Accounting
  • Jobot
  • Freedom, CA FULL_TIME
  • Fast growing manufacturing company urgently hiring!This Jobot Job is hosted by: Jordan GouldingAre you a fit? Easy Apply now by clicking the "Quick Apply" button and sending us your resume.Salary: $13...
  • Just Posted

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0 Order Fulfillment Director jobs found in Santa Cruz, CA area

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Director of Operations
  • The Judge Group
  • San Jose, CA
  • The Judge Group is currently in search of a Director of Operations for a Fortune 500 manufacturing client in California....
  • 3/28/2024 12:00:00 AM

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MCH Director
  • HireUp Leadership
  • Santa Clara, CA
  • About the job MCH Director Director of Maternal Child Services - Santa Clara, CA Join a nationally recognized, community...
  • 3/27/2024 12:00:00 AM

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Technical Director
  • NetApp, Inc.
  • San Jose, CA
  • About NetApp We're forward-thinking technology people with heart. We make our own rules, drive our own opportunities, an...
  • 3/27/2024 12:00:00 AM

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Director of Operations
  • EdgeCore Digital Infrastructure
  • Santa Clara, CA
  • Company EdgeCore Digital Infrastructure (the Company) serves the world’s largest cloud, internet, and technology compani...
  • 3/25/2024 12:00:00 AM

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Director/ Teacher
  • Scholars Academy
  • San Jose, CA
  • Job Description Job Description Scholars Academy seeks an enthusiastic and organized preschool teaching director to join...
  • 3/25/2024 12:00:00 AM

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Program Director
  • Diverse Lynx
  • Santa Clara, CA
  • Program Director Dallas, TX - Onsite Fulltime Required Technical Skill Set : IT IS (Network - Switching, routing, SDWAN,...
  • 3/25/2024 12:00:00 AM

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Executive Director
  • California Youth Symphony
  • Palo Alto, CA
  • ABOUT US California Youth Symphony (CYS) seeks an Executive Director to partner with our acclaimed Music Director and ar...
  • 3/25/2024 12:00:00 AM

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Director of Alliances
  • Cypress HCM
  • San Jose, CA
  • We are seeking a dynamic Director of Strategic Alliances to spearhead growth and operational excellence through collabor...
  • 3/24/2024 12:00:00 AM

Santa Cruz (/ˈsæntə ˈkruːz/, Spanish: Holy Cross) is the county seat and largest city of Santa Cruz County, California. As of 2013 the U.S. Census Bureau estimated Santa Cruz's population at 62,864. Situated on the northern edge of Monterey Bay, about 32 mi (51 km) south of San Jose and 75 mi (120 km) south of San Francisco, the city is part of the 12-county San Jose-San Francisco-Oakland Combined Statistical Area. Santa Cruz is known for its moderate climate, natural environment, coastline, redwood forests, alternative community lifestyles, and socially liberal leanings. It is also home to th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Order Fulfillment Director jobs
$154,062 to $190,804
Santa Cruz, California area prices
were up 2.5% from a year ago

Order Fulfillment Director in Pine Bluff, AR
Although companies all say they strive for perfect orders every time, it’s a difficult thing to achieve.
February 12, 2020
Order Fulfillment Director in Syracuse, NY
However, successful order fulfillment begins with the design of the warehouse and picking process.
January 21, 2020
Order Fulfillment Director in Altus, OK
And we know how hard it can be to find the right fulfillment service – it’s why we started the firm.
January 17, 2020