Order Fulfillment Director jobs in Santa Barbara, CA

Hi, We’re AppFolio.

We’re innovators, changemakers, and collaborators. We’re more than just a software company — we’re a cloud-based powerhouse that creates products to make our customers’ lives easier. We’re revolutionizing the way people do business, and we want your ideas, your enthusiasm, and your passion to help us keep on innovating. We love where we work, and you can, too.

What we are looking for:

We are looking for a highly self-motivated Director, Order to Cash (OTC) to oversee the order to cash cycle, including billings, order management, and revenue recognition teams. The role will be instrumental in partnering across the business, scaling processes and systems to support revenue growth. The ideal candidate has a strong Order to Cash and Revenue Recognition experience, excellent problem solving skills, and proven ability to drive operational excellence and thrive in a multi-task-oriented environment. This person will also play a critical role in managing or supporting various digitization projects, cross-functional strategic initiatives, and new product introduction.

Your Impact:

• Drive the month-end and quarter-end Revenue and Billing close processes and support FP&A in building bookings and revenue forecasts

• Oversee billing operations and order management to ensure accurate and complete bookings and billing information for accounting and reporting

• Collaborate with sales and legal teams to develop effective deal strategies, ensuring alignment with overall company goals and customer needs

• Collaborate with cross-functional teams to enable pricing, GTM and other strategic initiatives. Enable implementation of operational processes for new go-to-market motions, and ensure business transactions are appropriately accounted for.

• Drive new ERP, Revenue engine implementation and other critical OTC projects.

• Develop and grow a team that demonstrates performance excellence. Mentor team members to enhance efficiency, effectiveness, and teamwork. Ability to provide clear vision to the team on management objectives and team growth.

• Maintain effective internal controls in respective processes

• Provide ad-hoc analysis and support for general financial operations as needed to support business and any other special projects

What We’re Looking For:

• Demonstration of strong sense of business acumen, good judgment, and influence

• In-depth knowledge and understanding of Software Revenue Recognition guidelines, specifically ASC-606.

• A “change agent” - demonstrated capability to lead change and generate process improvements leading to greater effectiveness and efficiency.

• Ability to both grow in the role and grow with the company, demonstrating leadership capabilities and upward progression.

• Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external partners

• Experience in project management and system design and implementation

Must-Haves:

• 10 years of relevant work experience, big 4 public accounting firm experience preferred

• Proficient understanding of (US GAAP) software revenue recognition including extensive experience in the application of ASC 606 and working knowledge of all other current authoritative literature related to revenue recognition

• Strong experience in end-to-end quote to cash / revenue accounting business processes

• Proven track record of successfully leading transformational initiatives.

Compensation & Benefits:

The base salary that we reasonably expect to pay for this role is: $165,00 - $230,000.

The actual base salary for this role may vary greatly to account for the wide range of skills, experience, and qualifications that candidates may possess at this level. Your recruiter can share more about the specific salary expectations during the hiring process.

Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits including but not limited to:

• Paid Time Off (PTO)

• Medical, dental, and vision benefits

• Long-term and short-term disability insurance

• 401(k)

• Wellness benefits

Interns / full-time temporary / eligible variable hour employees are eligible for benefits including but not limited to:

• Medical

• 401(k)

• Wellness benefits

#LI-RS1