Order Fulfillment Director jobs in San Francisco, CA

WHAT WE’RE LOOKING FOR 

Our ideal Order Fulfillment Associate is a proven team player with a can-do attitude.  You’ll be responsible for fulfilling orders, inventory control, and assisting customers with curbside and in-store pickups. If you’re positive, hardworking, and looking for an opportunity to join a great company we want to hear from you! 

PRINCIPAL RESPONSIBILITIES 

• Pick and process customers wine, beer, and spirits orders
• Maintain, update, and follow up on problem orders (missing items, credit card declines, etc.) 
  
• Assist customers with curbside and in-store pickup orders
• Load and unload deliveries and transfers
• Check-in and put away product deliveries and transfers  
• Consolidate, maintain, and organize orders in the Will-Call area    
• General Warehouse and Will-Call area maintenance – sweeping, cardboard breakdown, etc.  
• Work in conjunction with retail operations manager to ensure a safe and organized facility 

REQUIREMENTS 

• Must be able to work Tuesday-Saturday
• Positive attitude
• Customer service oriented
  
• Must be able to lift and carry up to 50 lbs. 
• Ability to load, unload, and operate a hand truck safely
• Must be able to stand and walk up to 8 hours each day 
• Ability to bend stoop, twist, and kneel frequently 
  
• Previous experience with MS Office, shipping software, warehouse management technology, and handheld devices preferred 

BENEFITS 

• Medical/Dental/Vision insurance - K&L pays 100% of individual premium 
• Company sponsored 401k plan, with matching 
• 3 weeks of paid time off per year – time off accrual increases at 5 years of service  
• 8 Paid Holidays
• Generous product discount  
• Free employee parking 

ABOUT US 

Family owned and operated since 1976, K&L Wine Merchants is widely recognized as one of the leading independent wine retailers in the United States.  We offer a world-class selection of wine, spirits, and beer at three retail locations and through our website. We are a small but growth-minded company made up of a tight-knit team dedicated to providing excellent, knowledgeable service to our customers.  If you are seeking an exciting career and an ‘all-access pass’ to the business and culture of wine and spirits, K&L Wine Merchants may be the perfect match! 

K&L Wine Merchants is an Equal Opportunity Employer. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, sexual orientation, disability, or any other status protected by law.