Order Fulfillment Director leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Director develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Director establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. The Order Fulfillment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Order Fulfillment Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
1st Order Pullers (Monday - Friday 8am-430pm) needed in our state-of-the-art environmentally controlled very clean facility in South Bend, IN. The Order Puller is responsible for the pulling/picking of parts throughout the warehouse while adhering to departmental processes and procedures. Basic understanding of order pulling principles.
TECHNICAL and/or MANAGERIAL JOB COMPETENCIES – (Specific Job Proficiencies and Skills)
ESSENTIAL TASKS AND RESPONSIBILITIES (Other duties may be assigned.)
PHYSICAL DEMANDS
WORK ENVIRONMENT
PEI Genesis is an EEO employer/Vets/Disabled.
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