Order Fulfillment Director leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Director develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Director establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. The Order Fulfillment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Order Fulfillment Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Position Title: Order Picker
Reports to: Shipping Supervisor
Employment Status: Full Time Employee
FLSA Status: Non-Exempt
Pay Range: $16.50 DOE
The Company
Since 1955 Joval has enjoyed serving a very loyal customer base that values quality, consistency, and personal service. Joval remains a Louisiana based, family owned, homegrown company. Joval is in an exciting time in its long history, focusing on expansion and improvement of existing products, worksite, and outcomes. The motto for Joval is "Manufacturing, Delivering, Growing". This reminds us of our commitment to manufacturing top quality products, delivering excellent customer service, and growing to meet our customers' needs.
The Position
This position is key to achieving our customer service objectives. It will include both quality assurance and ensure fulfillment of customer orders, protecting the company's inventory as well as customer's time and needs. As this position cross-trains and brings value in new areas, there is upward mobility optionality.
Job Duties
Minimum Requirements
Physical Conditions & Working Environment
This position occasionally must facilitate the transfer of 100 pounds of metal, using a machine assist. Regular transfer of light to heavy metal objects that may have sharp edges from palates to trucks, etc. is required. Bending at the waist and dragging of parts is regularly required. Utilizing a remote to operate a forklift is required. Near-vision to see and distinguish between small-print, long numbers on labels is essential.
Position is constantly inside a semi-open-air warehouse. In the summers there can be high heat, although there are mitigating efforts in place around the warehouse.
What It Takes to Succeed
Benefits of Working at Jova
Joval is an EEO Compliant Employer.
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