Order Fulfillment Director leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Director develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Director establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. The Order Fulfillment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Order Fulfillment Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
The Role
As an Order Fulfillment Technician with Green Thumb, you are responsible for the final stage of the product's life-cycle in our manufacturing facility.
This position's main function is pulling sales orders and preparing them for delivery, verifying accuracy of product type and quantity.
Additionally, the Order Fulfillment Technician is quality checking to ensure compliant labeling as they prepare orders. This role is also responsible for tracking product electronically on the state traceability system to ensure compliance with state laws and program regulations.
Responsibilities
Working Conditions
Work involves daily exposure to allergens (such as cannabis, tree nuts, and coconut oil).
Qualifications
Additional Requirements
Last updated : 2024-03-02