Order Fulfillment Director leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Director develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Director establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. The Order Fulfillment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Order Fulfillment Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
Duties
-Process all orders, following Company SOP for order processing, delivery time frames, and Customer requirements
- Admin and Data Control
- Perform various duties related to order fulfillment, shipping, and receiving
- Use mechanical knowledge to troubleshoot and maintain equipment
- Handle materials and stock inventory accurately and efficiently
- Maintain a clean and organized work area
Experience
- Previous experience in Cannabis Industry, warehouse, or fulfillment center preferred
- Familiarity with order fulfillment processes and procedures
- Strong attention to detail and accuracy
- Excellent organizational and time management skills
-Excellent Skill set with Excel, Distru, Metrc, Leaflink- Cannabis software's
This is an excellent opportunity for individuals with experience in materials handling, order fulfillment, and shipping/receiving. We offer competitive pay rates and opportunities for career growth within our organization.
If you meet the qualifications listed above and are interested in joining our team as a Fulfillment Associate, please apply with your updated resume. We look forward to reviewing your application.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
Experience level:
Schedule:
Work Location: In person
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