Order Fulfillment Director jobs in Indianapolis, IN

Order Fulfillment Director leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Director develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Director establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. The Order Fulfillment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Order Fulfillment Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Order fulfillment
  • F. Hoffmann-La Roche Ltd
  • Indianapolis, IN FULL_TIME
  • The Position

    The Opportunity :

    • Balances the voice of the customer with supply chain objectives to deliver a market-leading customer experience.
    • Coordinates with internal and external stakeholders to develop and execute strategies which create value added solutions.
    • Builds strong internal and external partnerships to deliver on supply chain objectives, strategy and measures.
    • Direct order-to-invoice support including the ability to partner with strategic customers to facilitate solutions that deliver operational excellence from order placement to delivery.
    • Leads / Participates in process improvement initiatives including optimizing the customer journey touchpoints. Develops or assists in the creation of departmental protocols.

    May assist in training and mentoring support staff.

    • Ability to translate business processes into strategic value stream opportunities that directly impact the customer experience.
    • Executes and manages support functions and databases (Customer-by-Demand Report, Open Orders, SAP, and others as needed).
    • Executes reporting. Supports requests for information regarding customer performance, volume, inventory and other inquiries

    Who you are :

    Bachelor's Degree and / or 2 years business experience.

    Preferred Qualifications :

    • Strong computer skills with competence in both Microsoft and Google Suites, SAP applications, Salesforce, and Smartsheet.
    • Strong communication skills (oral and written), including presentation skills, collaborative problem solving, and analytical skills.
    • Strong organization and planning skills including project management.
    • Knowledge of materials management and logistics.
    • Be able to work independently and in a team environment.
    • Previous Order Fulfillment experience preferred.

    Location : Indianapolis

    Relocation benefits are not available for this job posting

    Who we are

    At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups.

    Our success is built on innovation, curiosity and diversity.

    These products and services are used by researchers, physicians, patients, hospitals and laboratories worldwide to help improve people's lives.

    Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity / expression, national origin / ancestry, age, mental / physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

    If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

    Last updated : 2024-02-23

  • 1 Month Ago

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Order Fulfillment Specialist
  • Gravity Tech Inc
  • Indianapolis, IN CONTRACTOR
  • Order Fulfillment Specialist 2nd shiftLocation: Indianapolis, INDuration: 12 month contractJob Description:Provide operations support to the Support Network. Act as a primary point of contact for serv...
  • 3 Days Ago

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Technical Order Fulfillment Manager – Probiotics
  • Vivolac Cultures Corporation
  • Greenfield, IN FULL_TIME
  • Company Title: Customer Service and Formulation Technician – Probiotics Company Description: For over 50 years, Vivolac Cultures Corporation and Lyoferm Inc. has prided itself on partnering with our c...
  • 4 Days Ago

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Maintenance Tech III
  • Chewy Fulfillment
  • Clayton, IN FULL_TIME
  • Our Opportunity: Chewy is currently recruiting for a Facilities and Maintenance Tech III at our Fulfillment Center in Clayton, Indiana CFC. This position is responsible for Preventative Maintenance of...
  • 21 Days Ago

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Non IC Forklift Operator
  • Chewy Fulfillment
  • Clayton, IN FULL_TIME
  • Our Opportunity: Chewy is hiring a Non-IC Forklift Operator for our fulfillment center in Clayton, IN . If you are a dedicated, hardworking, loyal worker looking for the perfect career opportunity whe...
  • 28 Days Ago

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OB Escalation Specialist
  • Chewy Fulfillment
  • Clayton, IN FULL_TIME
  • Our Opportunity: Chewy is seeking a highly motivated, goal-oriented, dedicated Escalation Specialist to join our exciting and fast-paced team in our Clayton, IN Fulfillment Center. Our team is growing...
  • 1 Day Ago

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0 Order Fulfillment Director jobs found in Indianapolis, IN area

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Executive Director
  • Connection Ministries
  • Indianapolis, IN
  • Connection Ministries equips Christian congregations to minister with adults with intellectual disabilities. It is our v...
  • 3/29/2024 12:00:00 AM

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Director of Development
  • Recruiting Experiences
  • Indianapolis, IN
  • Overview of Role The Development Director is integral to the success of the organization, and essential to the growth an...
  • 3/29/2024 12:00:00 AM

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Director of IOT
  • swipejobs
  • Indianapolis, IN
  • Job Overview: This role offers an exciting opportunity for an individual passionate about pioneering the integration of ...
  • 3/28/2024 12:00:00 AM

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Director of Stewardship
  • Green Latinos
  • Indianapolis, IN
  • **Director of Stewardship** Job Location Indianapolis, Indiana On-Site Published By Publisher Name Type of Job Full-Time...
  • 3/28/2024 12:00:00 AM

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Executive Director
  • Brickyard Healthcare
  • Indianapolis, IN
  • Brickyard Healthcare - We rely on our Executive Director to execute all areas of need for the organization including man...
  • 3/28/2024 12:00:00 AM

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Director of Risk
  • JCW
  • JCW Group is currently working with an exciting and fast-moving auto-dealer lending firm to hire a Risk Director. This p...
  • 3/27/2024 12:00:00 AM

A
Executive Director
  • American Senior Communities
  • Avon, IN
  • Executive Director Countryside Meadows We are actively recruiting for an experienced leader to join our team at our faci...
  • 3/27/2024 12:00:00 AM

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Director of Benefits
  • Pedagog Recruiting & Careers
  • Indianapolis, IN
  • One of our BEST clients with an established brand is looking for an outstanding Benefits Director! Compensation Base up ...
  • 3/25/2024 12:00:00 AM

Indianapolis is in the East North Central region of the Midwestern United States, in central Indiana. According to the U.S. Census Bureau, the Indianapolis (balance) encompasses a total area of 368.2 square miles (954 km2), of which 361.5 square miles (936 km2) is land and 6.7 square miles (17 km2) is water. The consolidated city boundaries are coterminous with Marion County, with the exception of the autonomous municipalities of Beech Grove, Lawrence, Southport, and Speedway. Indianapolis is the 16th largest city by land area in the U.S. Indianapolis is within the Tipton Till Plain, a flat to...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Order Fulfillment Director jobs
$134,768 to $166,909
Indianapolis, Indiana area prices
were up 1.3% from a year ago

Order Fulfillment Director in Pine Bluff, AR
Although companies all say they strive for perfect orders every time, it’s a difficult thing to achieve.
February 12, 2020
Order Fulfillment Director in Syracuse, NY
However, successful order fulfillment begins with the design of the warehouse and picking process.
January 21, 2020
Order Fulfillment Director in Altus, OK
And we know how hard it can be to find the right fulfillment service – it’s why we started the firm.
January 17, 2020