Order Fulfillment Director leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Director develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Director establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. The Order Fulfillment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Order Fulfillment Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
FazePro is the manufacturer of the YIP Smart Tag, the #1 selling pet tracking product in the United States. The YIP Smart TAG is a fully engravable pet tag and tracker that is compatible with Apple Find My and Samsung SmartThings Find. For certain retailers, FazePro provides fulfillment services for online orders.
As an order fulfillment associate, you will be responsible for managing the order fulfillment process. This includes custom engraving tags using our in-house lasers and then packing and shipping orders in a timely fashion.
Work hours are 9:00 AM to 5:00 PM
Skillsets required:
1) Stong organizational skills (Must be detail oriented).
2) Stong computer skills (Microsoft Word and Excel).
3) Must be able to work independently.
4) Strong communication skills.
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