Order Fulfillment Director leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Director develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Director establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. The Order Fulfillment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Order Fulfillment Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)
What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products customers need.
As a Fulfillment Associate, this means :
The Fulfillment Associate assists customers, delivery team members, and Installation PROviders by pulling and preparing orders prior to pick up, replenishing shelves for next customers and loading merchandise into their vehicles.
To meet the needs of our customers, this associate must feel comfortable engaging in conversations with other associates to ensure correct products are delivered on time.
The associate helps ensure that the right products are delivered to our customers by accurately pulling, inspecting and preparing merchandise for delivery or pick up, as well as verifying invoices against loaded products.
In addition, the associate ensures deliveries are ready upon truck arrival, and assists with loading merchandise, including large appliances.
Safety is critical because this associate lifts and moves merchandise for staff and customers frequently throughout his / her shift.
Fulfillment Associate(s) assigned to the Pro Department are required to be certified on the following Power Equipment (PE) within 30 days of their start date in the Pro Department : forklifts, pallet jacks and electrical lifts.
Travel Requirements : This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.
What We're Looking For
What You Need To Succeed
Minimum Qualifications
Preferred Qualifications
g., kitchen, plumbing, electrical, lawn and garden).
6 months experience in any industry inspecting, carrying, loading, and unloading product or material in or out of vehicles.
Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and / or experience.
Last updated : 2024-03-04
Clear All
0 Order Fulfillment Director jobs found in Frankfort, KY area