Order Fulfillment Director jobs in Buffalo, NY

Order Fulfillment Director leads and directs the order fulfillment process. Oversees order entry, administration, and shipping processes. Being an Order Fulfillment Director develops scalable business processes and customer service standards to deliver efficient order processing. Implements order tracking and CRM systems to process orders, maintain customer information, and monitor contracts or agreements for expiration or renewal. Additionally, Order Fulfillment Director establishes inventory monitoring procedures to track and trigger actions that will maintain appropriate levels of products. Partners with stakeholders to identify conditions impacting the fulfillment workflow and to develop effective solutions. Requires a bachelor's degree. Typically reports to senior management. The Order Fulfillment Director typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Order Fulfillment Director typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. (Copyright 2024 Salary.com)

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Order Fulfillment Specialist
  • Buffalo Games
  • Buffalo, NY FULL_TIME
  • Company Background

    Buffalo Games is an American manufacturer and marketer of award-winning Party Games and finest quality Jigsaw Puzzles. Our products are manufactured in a self-owned and operated plant in Buffalo, NY. We take great pride in our manufacturing expertise and craftsmanship and relentlessly deliver on the highest quality standards and experience that our consumers have come to expect from Buffalo.

    Job Purpose

    We are currently seeking an Order Fulfillment Specialist to join Buffalo Games team at our Buffalo, NY headquarters. The Order Fulfillment Specialist will be responsible for processing customer orders accurately and in a timely manner. They will interact with Customers, Schedulers, Customer Service/Sales Team, and Logistics. Aiding and information such as order status, scheduling, shipment, and delivery data on orders.

    · Process orders into ERP system from national retail business customers swiftly and error-free, using ERP system to ensure inventory availability.

    · Determine order requirements of preparation, labeling, routing, and shipping by reviewing retailer guides and updating internal Standard Operating Procedures (SOPs) and Special Shipping Instructions checklists (SSIs). Regularly and proactively review key retailer account guides in advance of incoming orders.

    · Prepare orders according to SOPs for smooth handoff to Shipping department, looking to beat and not just meet customer order deadlines.

    · Monitor orders through scheduled daily expediting meetings and direct communication with internal departments to ensure timely shipment and delivery.

    · Improve order-routing-shipping turnaround times through problem solving and critical thinking as applicable to retail business customers.

    · Process orders from consumers and support online consumer ordering through www.buffalogames.com

    · Support Consumer Quality Assurance function.

    • Promote ERP functionality and become an expert user of the system. Be active with extensive training within the ERP System to better understand routine processes and requests from different departments.
    • Organize and produce required documents for Shipping team to process orders to include, but not limited to: Packing Lists, BOL’s, Carton Labels, Pallet Labels, Price Stickers and Canadian Customs invoices.

    · Effective communication with external customers and internal Sales, Operations, and Finance departments.

    Typical Day to Day activities include.

    a) Coordinating order reviews / confirmation with Sales and/or Planning

    o What can and cannot ship.

    o Waiting for reply from either sales / planning.

    o Edit order and execute based on feedback.

    o Coordinate edits to the customers PO as needed. (Not a BG sales process)

    b) Monitor the status of all the open communications with sales / planning noted in a). Push sales / planning to make decisions / respond. Push the Finance team to stay ahead of Credit holds delays and Licensing for release of orders. Monitor open edit needed from customers.

    c) Updating customers web site for routing and order confirmations of each order, some line by line.

    d) Update cancellations to the customer’s order per requests from other departments (line by line / order by order) in ERP systems and Customer web sites.

    e) Coordination of allocations processed by shipping team at time of shipment.

    f) Shipping out of orders in WERP system after allocation is completed.

    g) Confirm ASNs electronically to customer once orders have shipped.

    Requirements:

    • Years experience: 2 years order process/entry experience, sale support.
    • Degree (preferred): Associate degree in related field
    • Experience with ERP system and processes.
    • Proficient in Microsoft Office; Excel, Word, Outlook
    • Proficient with Adobe Acrobat
    • Ability to effectively and efficiently communicate with sales departments.
    • Ability to multitask and handle several tasks and assignments at once.
    • Ability to remain organized and meet all deadlines during peak business.

    Job Type: Full-time

    Pay: $18.25 - $24.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee discount
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance

    Schedule:

    • Day shift

    Ability to Relocate:

    • Buffalo, NY: Relocate before starting work (Required)

    Work Location: In person

  • 8 Days Ago

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Order Fulfillment Specialist/Warehouse
  • Dave & Adam's Card World
  • Amherst, NY FULL_TIME
  • Description: We are looking for an energetic order fulfillment specialist to ensure the accurate and timely delivery of orders. About the company: Dave & Adam’s Card World launched in 1991 when two fr...
  • 10 Days Ago

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Delivery Driver - UPSTATE Fulfillment
  • Upstate Fulfillment LLC
  • Tonawanda, NY FULL_TIME
  • Our drivers deliver out of Tonawanda, New York! Job Description Are you interested in a new opportunity where you can work independently, make a difference in your community, and delight hundreds of c...
  • 23 Days Ago

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Delivery Associate - Upstate Fulfillment LLC (DBU1 - UPSF)
  • Upstate Fulfillment LLC
  • Tonawanda, NY FULL_TIME
  • "Are you interested in a new opportunity where you can work independently, make a difference in your community, and delight hundreds of customers every day? Apply to be a Delivery Associate today. We ...
  • 9 Days Ago

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Food Delivery Driver
  • Just Order Enterprise Corp.
  • Buffalo, NY FULL_TIME
  • Area: BuffaloEarn up to $260 a day!!!!!! You choose when to work!!-----------------------------------------------------------------------------------------------------https://fantuan.ca/delivery/en/dr...
  • 1 Month Ago

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Order Builder
  • Coca-Cola Northeast
  • Tonawanda, NY FULL_TIME
  • Compensation: $21.88/hour Schedule: Monday-Friday 10am-6:30pm Basic Requirements: Why Join Coke Northeast? Culture - At Coca-Cola Beverages Northeast, we deliver more than your favorite beverages. We ...
  • 23 Days Ago

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0 Order Fulfillment Director jobs found in Buffalo, NY area

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Director of Nursing
  • Buffalo Center
  • Buffalo, NY
  • Buffalo Center is hiring a Director of Nursing (DON) in Buffalo, NY. DUTIES: Supervises all nursing staff in the facilit...
  • 3/28/2024 12:00:00 AM

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Director of Finance
  • Northpointe Council
  • Buffalo, NY
  • Job Description Job Description The Director of Finance will oversee the administrative and fiscal functioning of Northp...
  • 3/28/2024 12:00:00 AM

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Regional HR Director
  • AccordCare, LLC
  • Buffalo, NY
  • AccordCare is seeking a Regional HR Director for our New York state branches. Responsibilities: * Develop and implement ...
  • 3/28/2024 12:00:00 AM

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Director
  • Peace of Mind Quality Child Care Center
  • Buffalo, New York, NY
  • As a childcare professional, you know that children deserve the very best care and education possible. That's why we ar...
  • 3/27/2024 12:00:00 AM

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Director of Housing
  • Community Services for Every1
  • Buffalo, New York, NY
  • The Director of Housing is responsible for daily oversight of the property management team including oversight of the pr...
  • 3/26/2024 12:00:00 AM

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Director of Residential Services
  • The Salvation Army - Empire State Division Headquarters
  • Buffalo, NY
  • Job Description Job Description SCOPE AND PURPOSE OF POSITION: To direct and plan all programming aspects related to the...
  • 3/25/2024 12:00:00 AM

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Director of Family Engagement and Philanthropy
  • Nichols School
  • Buffalo, NY
  • Job Description Job Description Nichols School is seeking a highly motivated, dedicated and energetic person to join our...
  • 3/24/2024 12:00:00 AM

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Director of Advancement Services
  • Nichols School
  • Buffalo, NY
  • Job Description Job Description Nichols School is seeking a Director of Advancement Services to join our team and help u...
  • 3/24/2024 12:00:00 AM

Buffalo is the second largest city in the U.S. state of New York and the largest city in Western New York. As of July 2016[update], the population was 256,902. The city is the county seat of Erie County and a major gateway for commerce and travel across the Canada–United States border, forming part of the bi-national Buffalo Niagara Region. The Buffalo area was inhabited before the 17th century by the Native American Iroquois tribe and later by French settlers. The city grew significantly in the 19th and 20th centuries as a result of immigration, the construction of the Erie Canal and rail tra...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Order Fulfillment Director jobs
$135,228 to $167,478
Buffalo, New York area prices
were up 1.5% from a year ago

Order Fulfillment Director in Pine Bluff, AR
Although companies all say they strive for perfect orders every time, it’s a difficult thing to achieve.
February 12, 2020
Order Fulfillment Director in Syracuse, NY
However, successful order fulfillment begins with the design of the warehouse and picking process.
January 21, 2020
Order Fulfillment Director in Altus, OK
And we know how hard it can be to find the right fulfillment service – it’s why we started the firm.
January 17, 2020