Operations Unit Manager manages the daily activities of an operations unit. Responsible for planning and directing budgets, goals, and business objectives. Being an Operations Unit Manager requires a bachelor's degree or its equivalent or in a related area. Typically reports to a senior manager. The Operations Unit Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an Operations Unit Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
Area Manager - Security and Concierge Services
Position Overview:
We are seeking a highly motivated and experienced professional to join our team as an Area Manager for Security and Concierge Services. The successful candidate will be responsible for overseeing and managing the security and concierge operations within a designated area, ensuring the safety and satisfaction of our clients and their premises.
Key Responsibilities:
Leadership and Team Management:
Lead and inspire a team of security personnel and concierge staff.
Provide guidance, training, and supervision to ensure high-performance levels.
Foster a positive and collaborative work environment.
Security Operations:
Develop and implement effective security strategies and protocols.
Conduct regular site assessments to identify and address potential security risks.
Ensure compliance with all relevant laws, regulations, and industry standards.
Investigate and report security incidents, and implement corrective actions.
Client Relations:
Establish and maintain strong relationships with clients to understand their security needs.
Conduct regular meetings with clients to review service levels and address concerns.
Collaborate with clients to develop customized security solutions.
Concierge Services:
Oversee the delivery of exceptional concierge services, including visitor management and customer service.
Implement and enhance concierge programs to meet client expectations.
Monitor and continuously improve service quality.
Financial Management:
Develop and manage budgets for the security and concierge operations.
Monitor and control costs while ensuring the delivery of high-quality services.
Identify opportunities for cost savings and efficiency improvements.
Training and Development:
Implement ongoing training programs for security and concierge staff.
Keep abreast of industry trends and best practices to enhance the skillset of the team.
Foster a culture of continuous improvement and professional development.
Qualifications:
Proven experience in security management, with a focus on commercial or residential properties.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Knowledge of relevant laws, regulations, and industry standards.
Problem-solving and decision-making capabilities.
Ability to work independently and collaboratively.
Proficient in the use of security technology and systems.
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
Experience:
Work Location: In person
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