Operations Unit Manager jobs in North Carolina

Operations Unit Manager manages the daily activities of an operations unit. Responsible for planning and directing budgets, goals, and business objectives. Being an Operations Unit Manager requires a bachelor's degree or its equivalent or in a related area. Typically reports to a senior manager. The Operations Unit Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an Operations Unit Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Provider Operations Unit Manager
  • State of North Carolina
  • Wake, NC FULL_TIME
  • ***THIS IS A REPOST. PREVIOUS APPLICANTS MUST REAPPLY TO BE CONSIDERED.***

    The primary purpose of this position is to provide leadership and oversight over the Provider Operations Unit of the Immunization Branch. The primary function of the Providers Operations Unit is to support the Immunization Branch’s strategic plan and priorities by providing oversight of vaccine distribution, allocations and inventory management, the vaccine call center support and vaccine provider enrollment and maintenance activities. This position reports to the Immunization Branch Director and is responsible for the supervision and oversight of six full-time employees.
    • Supervision: This position is responsible for supervising the help desk staff, storage and handling and provider enrollment/maintenance staff. This person serves as the lead on vaccine distribution, allocations, inventory management, enrollment and maintenance and ensures vaccine storage and handling support.
    • Vaccine Call Center Support: Provide/equip DHHS leadership with Call Center status and updates, monitor and assess impacts of events, triggers and mandates on call center. Provide oversight of interactive voice response and routing design. Monitor call center staffing. Provide and update as needed call center performance metrics. Assist with unresolved or sensitive call center escalations. Provide final approval on call center related communications. Ensures call center support for provider guidance and assistance with the current IIS system as needed. Collaborate with other functions to evolve and execute call center strategy and initiatives and develops supporting business cases. Provides final approval on call center related communications. Provides feedback from calls to Continuous Improvement and Data Analytics, Education, Outreach, Communication and Provider Clinical Services.
    • Distribution, Allocations and Inventory: Serve as VFC vaccine distribution coordinator to ensure vaccine distribution is conducted in accordance with federal VFC eligibility criterion monitor and approve vaccine allocations and distribution to include monthly plan updates. Meets with pharmaceutical representatives to review and evaluate their products and educational materials. Support provider inventory management and track on-hand product inventory for upcoming expirations and support redistribution as needed. Provide oversight of vaccine inventory and management with a goal of less than 5% wastage within the Vaccines for Children Program. Ensure inventory management and best practices by providers across the state including restitution oversight and management. Ensure vaccine management memos/communications are updated annually and as needed.
    • Provider Enrollment and Maintenance: Oversees operations for Vaccines for Children provider enrollment, re-enrollment, unenrollment processes and site visit coordination and support to include Local Health Department Accreditation Letters, update site visit notification letters and site visit pick list for visits. This person oversees the storage and handling team to ensure consultation to medical and non-medical providers regarding vaccine visibility in the event of a temperature excursion or other vaccine storage issue. This oversight includes collaboration with vaccine manufacturers and CDC as needed to resolve complex storage and handling issues.
    • Preparedness Activities, Planning and Management: Serve as vaccine allocation lead on the DHHS Incident Management Team. Lead all vaccine allocation distribution effort during vaccine-preventable disease (VPD) outbreaks. Update the vaccine management Emergency Plan annually. Support the communications team on allocations communications preparation during a VPD outbreak. Lead the helpdesk team during a VPD outbreak while anticipating and mitigating provider support efforts. Ensure IIS provider support during outbreaks and ongoing. Ensure inventory management support and cleanup efforts during and after VPD outbreak. Ensure the Provider Operations staff complete initial and annual Incident Command Systems (ICS) and National Management System training (NIMS).

    About the Division of Public Health and the Immunization Branch:
    The NC Division of Public Health (DPH) works to promote and contribute to the highest possible level of health for the people of North Carolina – Everywhere, Everyday, Everybody.

    As a part of DHHS, the Division of Public Health is made of a several sections servicing the citizens of North Carolina. The N.C. Immunization Branch is part of the Epidemiology Section and promotes public health through the identification and elimination of vaccine-preventable diseases like polio, hepatitis B, measles, chickenpox, whooping cough, rubella (German measles), and mumps.To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following:

    • Considerable knowledge of the principles and practices of public and business administration. 
    • Considerable knowledge of modernize procedures, practices, and equipment. 
    • Working knowledge of human resources policies and procedures. 
    • May require basic knowledge of accounting practices and procedures. 
    • Ability to initiate and install administrative programs and procedures and to evaluate their effectiveness. 
    • Ability to exercise judgment and discretion in establishing, applying, and interpreting policies and procedures. 
    • Ability to plan, assign, and supervise the work of subordinate employees. 
    • Ability to establish and maintain effective working relationships with agency personnel, officials, and the general public.
    Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

    Bachelor's degree from an appropriately accredited institution and five (5) years of experience related to the area of assignment;
    OR
    an equivalent combination of training and experience
    The Department of Health and Human Services (DHHS) selects applicants for employment based on job-related knowledge, skills, and abilities without regard to race, color, gender, national origin, religion, age, disability, political affiliation or political influence.  Pre-Employment criminal background checks are required for some positions.
      
    Division of Public Health (DPH) main locations, including their grounds, are tobacco-free as outlined in the Tobacco-free Campus Policy. All tobacco products, including e-cigarettes, e-hookahs, “vape products” and all smokeless tobacco products, may not be used in the indicated areas. For more information, please see the policy and FAQ posted here:
     http://publichealth.nc.gov/employees/
      
    Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. You will either receive a call to schedule an interview or an email notifying you when the job has been filled.
     
    For technical issues with your application, please call the NeoGov Help Line at 855-524-5627. Applicants will be communicated with via email only for updates on the status of their application. If there are any questions about this posting other than your application status, please contact HR, 919-707-5450.
     
     Please refer to the link below for additional information:
     https://oshr.nc.gov/work-nc/how-do-i-get-job
  • 7 Days Ago

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Multi-Unit Sales and Operations Manager
  • Orangetheory - Franchise #0308
  • Charlotte, NC FULL_TIME
  • Who we are: Empire Portfolio Group™ was founded in 2013 with a vision to develop strong brands and supercharge their long-term growth. In an increasingly crowded and competitive industry, our team not...
  • 18 Days Ago

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Sales Assistant Manager
  • S_Operations
  • Goldsboro, NC FULL_TIME
  • Rent A Center Ready to do your best work? Interested in a minimum starting hourly rate of $17.50? Why should I apply in just a few clicks? Paid Time Off and Sundays Off -- We are Closed! Full-Time Emp...
  • 8 Days Ago

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assistant manager-sales
  • S_Operations
  • Elizabeth, NC FULL_TIME
  • Rent A Center Ready to do your best work? Interested in a minimum starting hourly rate of $16.50? Why should I apply in just a few clicks? Paid Time Off and Sundays Off -- We are Closed! Full-Time Emp...
  • 9 Days Ago

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Assistant Credit Manager
  • S_Operations
  • Burlington, NC FULL_TIME
  • Rent A Center Ready to do your best work? Interested in a minimum starting hourly rate of $17? Why should I apply in just a few clicks? Paid Time Off and Sundays Off -- We are Closed! Full-Time Employ...
  • 11 Days Ago

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Assistant Manager-Credit-R00018
  • S_Operations
  • Mocksville, NC FULL_TIME
  • Rent A Center Ready to do your best work? Interested in a minimum starting hourly rate of $XX? Why should you apply in just a few clicks? Paid Time Off and Sundays Off -- We are Closed! Full-Time Empl...
  • 12 Days Ago

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Field Sales Representative
  • Monster Energy
  • Charleston, SC
  • ** Field Sales Representative** **Job Category****:** Sales **Requisition Number****:** FIELD006089 Showing 1 location *...
  • 3/28/2024 12:00:00 AM

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Field Sales Representative
  • Monster Energy
  • Chattanooga, TN
  • ** Field Sales Representative** **Job Category****:** Sales **Requisition Number****:** FIELD006047 Showing 1 location *...
  • 3/28/2024 12:00:00 AM

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Senior Manager, Application Development
  • Universal Orlando
  • Orlando, FL
  • Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybr...
  • 3/28/2024 12:00:00 AM

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Broadband Specialist I
  • Mediacom Communications Corporation
  • Brookings, SD
  • Position: Broadband Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence wi...
  • 3/28/2024 12:00:00 AM

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Broadband Specialist I
  • Mediacom Communications Corporation
  • Chatfield, MN
  • Position: Broadband Specialist I Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence wi...
  • 3/28/2024 12:00:00 AM

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Fiber Optic Construction Manager
  • Wire 3 LLC
  • Brevard County, FL
  • Job Description Job Description Job title Construction Manager Department Outside Plant Construction reporting to the Re...
  • 3/27/2024 12:00:00 AM

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Field Sales Representative
  • Monster Energy
  • ** Field Sales Representative** **Job Category****:** Sales **Requisition Number****:** FIELD006067 Showing 1 location *...
  • 3/26/2024 12:00:00 AM

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Field Sales Representative
  • Monster Energy Company
  • West Palm Beach, FL
  • Position Summary: The Field Sales Representative (FSR) will manage and build distributor relationships, educate and moti...
  • 3/25/2024 12:00:00 AM

North Carolina (/ˌkærəˈlaɪnə/ (listen)) is a state in the southeastern region of the United States. It borders South Carolina and Georgia to the south, Tennessee to the west, Virginia to the north, and the Atlantic Ocean to the east. North Carolina is the 28th-most extensive and the 9th-most populous of the U.S. states. The state is divided into 100 counties. The capital is Raleigh, which along with Durham and Chapel Hill is home to the largest research park in the United States (Research Triangle Park). The most populous municipality is Charlotte, which is the second-largest banking center in...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Operations Unit Manager jobs
$48,538 to $66,949

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