Operations Unit Manager jobs in Inglewood, CA

Operations Unit Manager manages the daily activities of an operations unit. Responsible for planning and directing budgets, goals, and business objectives. Being an Operations Unit Manager requires a bachelor's degree or its equivalent or in a related area. Typically reports to a senior manager. The Operations Unit Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be an Operations Unit Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Loan Operations Unit Manager
  • East West Bank
  • El Monte, CA FULL_TIME
  • Introduction

    Since 1973, East West Bank has served as a pathway to success. With over 120 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With a strong foundation, and enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.

    Overview

    East West Bank is seeking a Loan Operations Unit Manager. The Loan Operations Unit Manager is responsible for the day to day management of a Loan Operations Unit including but not limited to; customer complaints and research, payment processing and other financial activities, Demands & Payoffs, Adjustable Rate Management, escrow monitoring, Insurance and Tax monitoring, post closing collateral monitoring, Construction Disbursement, Quality Assurance, Investor Reporting, etc.  Oversight to all applicable regulatory compliance relative to Loan Servicing, Reconciliation and Quality Control is included in this role. 

    Responsibilities

    • Responsible for the direct management of the loan operations team(s) including but not limited to; hiring, coaching, training, setting performance requirements and  goals, developing and delivering scorecards results, metrics, key-man succession plans, and conducting performance reviews.
    • Direct loan operations activities to meet established goals and appropriate turnaround time to meet regulatory requirements for time sensitive activities.
    • Ensure that Loan Operations complies with all federal, state, local laws and internal Bank policies.
    • Ensure Risk Mitigation in the processing of Loan Activities ensuring compliance with Business Loan Agreement, Promissory Note and Regulatory Compliance requirement 
    • Implement necessary changes within the Loan Servicing Unit to comply with any new or changed laws.  Included in this process are:  BSA/BO,TRID, RESPA, SCRA, FACTA, GLBA, FDCPA, USAP, CRA, etc. 
    • Perform periodic review of all processes including 3rd party vendor processing and audit of their process.
    • Respond to internal and external audit request and findings and work to remediate any identified noncompliant processes or areas of concern.
    • Process & Manage Loan Purchase and Sold Activity.  This includes working directly with the Treasury Dept., Accounting, Leverage Lending, Syndication and other lines of business.
    • Evaluate business processes and make necessary changes to daily procedures and process controls as appropriate.
    • Collaborate with other business units to reach desired result on Service Level and Productivity KPI.
    • Perform the Compliance and Quality Self-Assessment for teams within Loan Administration   
    • Provide updates and training to staff on new and upcoming regulation changes and process improvements including documented procedures.
    • Implement process improvement and document all procedures for functions and activities within the Unit
    • Provide guidance to System Administrator to ensure bank control has proper set up for fees, Note Type, Credit Bureau Reporting, etc. for proper reporting and servicing of loans.
    • Create Management reports as requested
    • May provide User Acceptance Testing on the loan System based on new products and/or processes
    • Work on special projects as assigned by Manager related to the Data Accuracy and accurate compliance requirements.
    • Maintain knowledge for all regulatory requirements applicable to the job, this may include and is not limited to; Bankruptcy, SCRA, FCRA, BSA/BO, etc. and ensure compliance with all applicable procedures, State and Federal laws.
    • Perform all other managerial or project duties as assigned my management.

    Qualifications

    • Bachelor Degree in Finance, Accounting, Business Administration, or Economics.
    • Minimum 7 years of experience in the loan servicing industry
    • Minimum 5 years management experience
    • Strong knowledge of rules, regulations and compliance requirements concerning loan servicing specific to the areas of oversight
    • Strong Customer service skills required
    • Strong analytical and problem solving abilities
    • Excellent verbal and written communication skills
    • Effective leader with strong project management skills
    • Firm understanding of current best practices in the Loan Servicing IndustryFIS, BlackKnight, Synergy, Cash system knowledge preferred
    • Proficient in Microsoft Office with advanced Excel skills required
    • Ability to build effective relationships as needed to effectively address issues and obstacles

    #LI-VD1

    Compensation

    The base pay range for this position is USD $85,000.00/Yr. - USD $130,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.
  • 19 Days Ago

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Desktop & Depot Support Manager - El Segundo, California
  • Virtual Service Operations
  • El Segundo, CA FULL_TIME
  • DescriptionAre you looking to take the next step in your IT Career? Let's chat and see if we are a good match!Opportunity:Virtual Service Operations is searching for a Desktop & Depot Support Manager ...
  • 7 Days Ago

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Service Manager
  • TX06 Bridgestone Retail Operations, LLC.
  • Huntington, CA FULL_TIME
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...
  • 20 Days Ago

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Service Manager
  • TX06 Bridgestone Retail Operations, LLC.
  • Denham Springs, LA FULL_TIME
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...
  • 4 Days Ago

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Service Manager
  • TX06 Bridgestone Retail Operations, LLC.
  • Glendale, CA FULL_TIME
  • Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including ...
  • 10 Days Ago

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Community Manager Phillip Murray Place
  • Elderly Housing Development & Operations Corporation
  • Bell Gardens, CA FULL_TIME
  • Job Summary The Community Manager is responsible for the day-to-day management of the assigned property under the guidance of the Regional Director and EHDOC. Management responsibilities include but a...
  • 23 Days Ago

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0 Operations Unit Manager jobs found in Inglewood, CA area

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Assistant Manager
  • Marksman Security Corporation
  • Culver City, CA
  • Job Description Job Description Marksman is seeking an Assistant Manager to become an integral part of our team! You wil...
  • 3/28/2024 12:00:00 AM

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CSMC 8610060 Pathology Group Operations Research Associate II FR 40422 Viter R08 1.00
  • Cedars-sinai
  • Los Angeles, CA
  • Job Description Are you a hardworking and dedicated research professional interested in being a part of breakthrough Res...
  • 3/28/2024 12:00:00 AM

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Service Partner Coordinator, US & Canada
  • TRITIUM TECHNOLOGIES LLC
  • Torrance, CA
  • Job Description Job Description Service Partner Coordinator – US & Canada About Tritium Founded in 2001, Tritium (NASDAQ...
  • 3/28/2024 12:00:00 AM

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Senior Project Manager
  • 24 Seven Talent
  • El Segundo, CA
  • 2:07 PM Pay: $120/hr Location: El Segundo, CA Duration: 9 month contract We are partnering with a multinational consumer...
  • 3/27/2024 12:00:00 AM

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Assistant Community Manager (Affordable) - Apt./Condo
  • Goldrich Kest
  • Los Angeles, CA
  • GK is recognized by the Los Angeles Business Journal as one of the Most Influential Family-Owned Businesses in Los Angel...
  • 3/26/2024 12:00:00 AM

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Director of Operations
  • Teledyne Reynolds Inc
  • Torrance, CA
  • Teledyne Reynolds (a business unit of Teledyne Defense Electronics, LLC) has over 60 years of heritage supplying the hig...
  • 3/26/2024 12:00:00 AM

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Executive Director, Data Solutions Business Partnerships
  • Careerbuilder
  • Culver City, CA
  • Sony Pictures Entertainment (SPE) is looking for an analytical, data-savvy, and collaborative thought leader to join our...
  • 3/25/2024 12:00:00 AM

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Operations Associate
  • Cencora
  • Hawthorne, CA
  • Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthi...
  • 2/27/2024 12:00:00 AM

Inglewood is a city in southwestern Los Angeles County, California in the Los Angeles metropolitan area. As of the 2010 U.S. Census, the city had a population of 109,673. It was incorporated on February 14, 1908. The city is in the South Bay region of Los Angeles County. Los Angeles Stadium at Hollywood Park is currently under construction in the city and, when completed around 2020, will be the new home of both the National Football League's Los Angeles Rams and Los Angeles Chargers. The city is also close to Los Angeles International Airport....
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Operations Unit Manager jobs
$56,764 to $78,296
Inglewood, California area prices
were up 3.2% from a year ago

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