Operations Team Leader manages and trains a team of operations clerks. Supports the activities of the operations department. Being an Operations Team Leader oversees the daily department production activity and facilitates departmental workflow. Requires a high school diploma or its equivalent. Additionally, Operations Team Leader typically reports to a supervisor or manager. The Operations Team Leader supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Operations Team Leader typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
About the Role:
The Team Leader is responsible for supporting departmental activities within a specific facility. In collaboration with the Manager, the Team Leader oversees daily department production activity, facilitates workflow, and provides guidance to staff. Additionally, the Team Leader plays a key role in training, assisting, and monitoring staff to ensure operational efficiency and adherence to company policies and procedures.
Essential Job Responsibilities:
Qualifications:
* Prepare and ready materials for distribution including but not limited to metering, addressing, stuffing envelopes, and making labels.
* Prepare daily outgoing domestic shipments using a computerized shipping system and ensure shipping guidelines are adhered to.
* Sort, pick-up and deliver mail and packages; receive load and unload packages; utilizing company resources
* Maintain a variety of detailed records and metrics concerning items received and/or delivered using proprietary internal tracking tool.
* Receive and record all regular and priority packages from commercial vendors and the postal service.
* Coordinate received items for pick-up and deliver mail and packages to customers throughout the building.
* Perform necessary housekeeping duties in order to maintain a clean, safe and efficient working environment.
* Maintain all logs and reporting documentation as required.
* Adhere to business and safety procedures and guidelines.
The pay range for this position is $22.00-24.50; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
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