Operations Team Leader manages and trains a team of operations clerks. Supports the activities of the operations department. Being an Operations Team Leader oversees the daily department production activity and facilitates departmental workflow. Requires a high school diploma or its equivalent. Additionally, Operations Team Leader typically reports to a supervisor or manager. The Operations Team Leader supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. To be an Operations Team Leader typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)
Our Restaurant Team/Shift Leaders have a dual role - youll serve as both a restaurant leader and a team member. As a leader, youll work closely with the Restaurant Manager ensuring all operating procedures are followed. Youll also assist with scheduling, training and supervising Team Members to ensure each customer enjoys a hot, freshly-prepared product using the highest quality ingredients served in a comfortable, clean, friendly environment.
Our people make the difference at Whataburger. We take pride in our work, take care of each other and love serving our customers. Each and every day youll be learning skills that will serve you well no matter where your career journey leads you.
Required Qualifications
QUALIFICATIONS:
Customer Service
Food Prep & Delivery
Daily Operations
Ensure Company Policy and Brand Quality Standards are followed.
Demonstrate Fiscal Responsibility
Communicate Issues with Management
Maintain Cleaning and Sanitation Procedures
Achieve and Maintain Required Certifications
Restaurant Administration
Scheduling
Training
Inventory Management
Shift Leadership
Willingness to learn. Coachable
Positive Attitude
Punctual and Responsible
Ability to Work in a Team Environment
Must have ability to accurately handle money, make change, process credit card transactions
Has strong knowledge of commonly used concepts, practices, and procedures in a restaurant.
Ability to develop and motivate team members.
Must be able to lift up to 50 lbs.
Must be able to stand during entire shift
Must be able to reach, bend, stoop, lift, shake, stir, pour, carry, and push
Must be able to read (orders on tickets, menu board, receipts, etc.)
Frequent contact/immersion of hands in water, cleaning and sanitation solutions, meat products, poultry products, seafood, and produce items
Frequent washing of hands
Must be able to use computers, telephones, and office equipment
This does not contain an exhaustive list of all roles, activities, requirements, efforts, or working conditions associated with the position. This description is intended to be an accurate reflection of the current position. BurgerWorks reserves the right to revise the position or to require that other or different activities be performed when circumstances change (e.g., emergencies, changes in personnel or workload, rush jobs, technological developments or other operational need).
Competitive Bi-Weekly Pay
Flexible Schedules
Opportunities for Career Development and Growth
Health Benefits*
401(k) Savings Plan*
Quality Meal Program (Discounted Meals)
Whataburger Family Foundation and Scholarship Program
WhataGames! (Ask us about this!)
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