Operations Supervisor supervises the daily activities of an operational unit. Monitors and assists staff to maintain workflow and achieve targeted operational and financial results. Being an Operations Supervisor implements practices to ensure compliance with operational policies and procedures. Resolves routine operational issues and escalates complex issues as needed. Additionally, Operations Supervisor prepares performance and progress reports for management to monitor and improve inefficiencies. May require a bachelor's degree. Typically reports to a manager. The Operations Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be an Operations Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Description
The Operations Supervisor will assist with the supervision of daily operations of the Operations Department by supporting the Director of Operations. The Operations Supervisor will directly support Operations Clerks with process and balancing issues. The Operations Supervisor will ensure all department processes and procedures are appropriately performed. The Supervisor will provide guidance and support for the Credit Union’s deposit products and programs. The Supervisor will also assist in department cross training efforts and provide regulatory support and guidance for the department.
Responsibilities
Requirements
Three years Financial/Credit Union/Banking experience. Equivalent to a two-year college degree or completion of a specialized course of study at a business or trade school. Must be able to effectively communicate verbally and in writing.
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